General Electric Breast Imaging Clinical Workflow Specialist in Wilmington, North Carolina
Job Description Summary
The Breast Imaging Clinical Workflow Specialist will work closely with Regional Modality Leaders to demonstrate the features and functions of our Breast Imaging reading workstations and benefits of our clinical images to differentiate us for customers. This will be demonstrated through world-class clinical and IT consulting, strong customer relationships and product expertise.
GE Healthcare is a place with big impact. We unlock opportunities for our people, our customers, and their patients, turning big ideas into realities that advance global healthcare.
Roles and Responsibilities
Understand the full Breast Imaging Department IT workflow including, but not limited to dedicated Breast Imaging workstations (GE and competitor solutions), PACS, RIS, and MRS solutions and integrations.
Ability to differentiate our key clinical competitive workflow strengths through product demonstrations, customized user workflows, and expert network knowledge.
Develop strong, intimate clinical relationships with regional customer within the Breast Imaging Segment.
Able to proactively go to a customer site and consult to determine network speed, ability to handle large datasets and upgrade sites to future applications.
Increase customer satisfaction levels at all local advanced application sites to complement, not replace, Applications Training team.
Engage local project management team on specific Seno Iris installations and sharing
best practices on install protocols.
Local Customer Satisfaction Opportunity (CSO) champion, driving faster and more satisfactory issue resolution for applications related issues.
Oversee site turnovers, insuring site specific protocols have been loaded after review with site radiologists; essential for competitive and key account installations (i.e. regional show sites).
Support the sales team via clinical Seno Iris training & presentations.
Support, educate and maintain presence at all local Show Sites, Reference Sites and Luminaries.
Clinical Voice of Customer to New Product Introduction (NPI), Americas Commercial Marketing and Upstream Teams.
Work with the local sales teams to present clinical value proposition of product line to customers.
Assist the sales team in local show site customer visits and HQ customer visits.
Establish operating mechanism with Headquarters team, especially the Online Center for implementation and installations.
Participation in Account Meetings, Region Meetings and Zone Meetings.
Participation in national symposiums, training and trade shows.
Bachelor’s Degree OR 5 years of experiences in IT imaging sales or applications of Imaging solutions or networking solutions.
Ability to drive solution to customer satisfaction and collaborate across teams (sales, applications, service).
Must be willing to travel up to 80%.
Imaging IT or Networking experience
Mammography industry experience preferred.
Relevant sales experience with a track record of results and strong presentation skills.
Medical device sales experience preferred.
This position may be done remotely with preferred location in the Southeast region of the United States.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
As a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19. Some GE customers currently have vaccination mandates that may apply to GE employees.
Relocation Assistance Provided: No