General Electric Dowty Field Service Representative in West Chester, Ohio
Job Description Summary
The Field Service Representative will provide direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. Role will be responsible for supporting the R391 (C130) Composite Propeller System and related components at a customer site. Posting for 2 positions to support customer on site. After training this role will transition to a GME on site Iwakuni Japan.
Job Duties & Responsibilities
Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products
Provide on-site interpretation of data and technical instruction
Provide Project Engineering, Program Management and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
Be responsible for reports, including; obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support
Assist customer in scheduling maintenance and workload
Assist in ensuring parts meet established schedules
Make recommendations on findings
Review effectiveness of maintenance actions in order to identify training needs
Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements
Perform intermediate and depot level maintenance
Hands on repair and maintenance of Composite Propeller System and related components
Bachelor's Degree from an accredited college or university (Or a High School Diploma / GED with a minimum of 4 years of Aviation experience in a Field Service or Maintenance position)
Able to lift minimum of 65 Lbs
2+ years performing extensive repairs and conversions as well as maintenance and repair work engine and/or propeller maintenance
Must be able to pass a non-DOT drug test and a background check
Required to relocate to Iwakuni, JP to support the customer after initial training & certifications.
Ability to travel up to 60% worldwide
Strong oral and written communication skills
Strong interpersonal and leadership skills
Proven analytical and continuous improvement mindset
Ability to interface at all levels of the organization, both internally and externally
Location for customer site:
Iwakuni MCAS, Iwakuni, JP
This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
As a federal government contractor, GE requires U.S. employees to be fully vaccinated against COVID-19 unless you receive an approved medical or religious accommodation. Proof of vaccination will be required.
Relocation Assistance Provided: Yes