General Electric Lead Quality Specialist - Customer Liaison in Waycross, Georgia
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
This role will focus on projects / process improvement to ensure that processes and products are designed with appropriate quality measurement systems with minimal risk of poor quality. (eg-Master Black Belt and Black Belt). This role requires mastery of a body of theoretical knowledge, as well as developed and strong foundation of function skills and knowledge of relevant technologies.
In addition, you will:
Monitor customer satisfaction
Own preventive and corrective actions
Develop new solutions under guidance and/or in a team setting or based upon precedents in the organizations
Work together with business leadership at SPB and EB level
Specify needs, communicate about project approach and present outcomes of research done
Deliver products as part of a team
Work on cross functional teams
Alternatively: Lead analytical and design activities using proven technologies and vested approaches and methods
Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Quality)
Minimum of 3 years of experience in Customer Liaison
Strong oral and written communication skills
Strong interpersonal and leadership skills
Ability to influence others and lead small teams
Ability to lead initiatives of moderate scope and impact
Ability to coordinate several projects simultaneously
Effective problem identification and solution skills
Proven analytical and organizational ability
Locomotive industry experience
Level 1/2 Locomotive Certification
Locations: United States; Georgia; Waycross
GE will only employ those who are legally authorized to work in the United States for this opening.