General Electric Lead Quality Specialist - Customer Liaison in Waycross, Georgia

About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:

This role will focus on projects / process improvement to ensure that processes and products are designed with appropriate quality measurement systems with minimal risk of poor quality. (eg-Master Black Belt and Black Belt). This role requires mastery of a body of theoretical knowledge, as well as developed and strong foundation of function skills and knowledge of relevant technologies.

Essential Responsibilities:

In addition, you will:

  • Manage non-conformance

  • Monitor customer satisfaction

  • Own preventive and corrective actions

  • Develop new solutions under guidance and/or in a team setting or based upon precedents in the organizations

  • Work together with business leadership at SPB and EB level

  • Specify needs, communicate about project approach and present outcomes of research done

  • Deliver products as part of a team

  • Work on cross functional teams

  • Alternatively: Lead analytical and design activities using proven technologies and vested approaches and methods


  • Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Quality)

  • Minimum of 3 years of experience in Customer Liaison

Desired Characteristics:

  • Strong oral and written communication skills

  • Strong interpersonal and leadership skills

  • Ability to influence others and lead small teams

  • Ability to lead initiatives of moderate scope and impact

  • Ability to coordinate several projects simultaneously

  • Effective problem identification and solution skills

  • Proven analytical and organizational ability

  • Locomotive industry experience

  • Level 1/2 Locomotive Certification

Locations: United States; Georgia; Waycross

GE will only employ those who are legally authorized to work in the United States for this opening.