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General Electric UX and Usability Lead, Invasive Cardiology in Wauwatosa, Wisconsin

Job Description Summary

UX and Usability lead working in GE Healthcare’s Invasive Cardiology business that makes hemodynamic and electrophysiology recording systems. These systems help in treating the most difficult cardiac conditions through enhanced signal-processing and algorithms. By creating smoother workflows and by facilitating more accurate and complete documentation, the recording systems give the end user data needed to deliver exceptional patient care.

Job Description

Roles and Responsibilities

As a UX designer you will:

  • Use design activities to understand tacit knowledge about user needs and behaviors

  • Help define software application screen workflow, application design, button layouts and whole user experience to best meet user needs

  • Be involved in feature development to understand the abstract problem and updates to the software or hardware side of the application

  • Create visualizations that effectively summarize key insights related to user and customer needs and behaviors

  • Ask questions appropriate to translating an abstract problem into a roadmap for identifying solutions

  • Responsible for the industrial design which includes the applied art and science to improve the functionality, aesthetics, usability, and ergonomics of products or services

  • Work with central industrial design and UX team to assure appropriate recommendations are pulled into the product to meet GE Healthcare guidelines and to improve marketability, manufacturability, and usability to meet end user needs and for brand development

  • Along with clinical and product management own user requirements to assure workflow and user needs are met. Write end user level tests that validate user clinical and workflow requirements.

  • Capture specific information from the audience and validates it back to them for acceptance

  • Lead and influence business-wide discussions relative to current user experience projects and the future direction of design and user experience

  • Develop knowledge of market/competitors

  • Learn the clinical workflow of the product to better design the product

As a Usability leader you will:

  • Need to understand usability standard IEC 62366-1 for Medical devices and IEC 60601-1-6 Medical Electrical Equipment – Part 1-6: General Requirements for Basic Safety and Essential Performance – Collateral Standard: Usability

  • Integrate Usability into product design to identify and mitigate potential hazards

  • Should be able to understand the device intended use, user profile/environment to help define usability to be performed

  • Interact with end-users, biomedical engineer, and field service for usability and product validation

  • Define design input and provide usability related input for risk management

  • Work with internal and external customers to plan, co-ordinate and execute formative and summative usability sessions for new feature development or changes to the product design. Summarize the usability results per the internal work instructions.

  • Work closely with service on service usability of the product

  • Work across functions and team boundaries to define, design and implement usability for product and serviceability of the product

  • Developing methods to test and validate system or subsystem interactions and their effects on clinical application and customer workflow

Required Qualification

  • Bachelor's Degree in Design with advanced experience or Biomedical engineering or Computers science or related engineering or design field with minimum 4 years of experience (or a high school diploma / GED with at least 8 years of experience in Biomedical engineering or Computers science or related engineering or design field)

  • Skilled in standard design & wireframing tools (like Adobe CC, Sketch), visual communication, prototyping tools (Hype, Adobe Edge, Keynote).

  • Ability to use generative techniques (sketching, brainstorming, etc.) to establish a variety of possible design decisions and decision scenarios.

  • Experience with medical product usability and product validation in a fast-paced environment

  • Experience with IEC 62366 Usability Standard

  • Experience in testing and delivering safety-critical medical device software

  • ​Comfortable working with direct customers or other end users in medical healthcare/device field

  • Good interpersonal skills and experience working within a global team

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GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes

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