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General Electric Usability Engineer in Wauwatosa, Wisconsin

Job Description Summary

The Usability Expert leads usability activities for product development programs by defining their usability strategies and by planning and executing programs’ usability activities based on user-centered design principles and customer needs.

Job Description

Essential Responsibilities

  • Duties include (but are not limited to): Observe the patterns of use and the physical usage environment, analyze tasks, document and map work-flows, interview users, organize and conduct focus groups, gather user requirements during the pre-design phases of the project, plan and conduct site visits, analyze and document field research results, create environment and user profiles, report use study results to program members Organize design-driver/concept creation workshops, create new concepts, brainstorm new user interface ideas and build mock-ups, evaluate design concepts and user interface prototypes with end-users, select the final concept to carry forward Define and execute usability strategies for product development programs

  • Develop user requirements, use analysis reports, task analysis/uFMEA, usability evaluation plans, protocols, and test summary reports.

  • Plan formative and summative usability evaluations including logistics such as recruitment, conduct usability tests, analyze results, support risk assessments, recommend appropriate design changes, and aid in the re-write specifications related to changed features.

  • Develop Human Factors Engineering (HFE/UE) reports as detailed in the FDA Guidance and support regulatory submissions to completion.

  • Supervise and co-ordinate the work of researchers in programs GE Healthcare participates, attend conferences for medical professionals, present at the conferences

  • Design user interfaces, specify the interaction and navigation, write user requirement specifications

  • Define usability goals and develop metrics for measuring how well the product meets the CTQs

Qualifications / Requirements

Bachelor’s degree in engineering, information sciences, human factors engineering, cognitive psychology, graphical design, industrial design or related field 4 years professional user interface design experience with familiarity in current usability research, theories and methodologies

Practical experience applying IEC 62366, 60601-1-6, MDR, and HE75 to medical device design and development

Keep pace with medical device national and international guidance's that have a usability engineering impact and understand how to apply those guidance's

Expert in Interaction Design and User-Centered Design process with successful experience in software, web, or hardware development

Demonstrated ability to develop user interface concepts & visual design alternatives, create prototypes, and deliver requirements

Demonstrated project management leadership in multidisciplinary team environment, good communication, interviewing and presentation skills

Ability to demonstrate new ideas to customers using sketches and mock-ups, ability to spot users’ hidden needs

Desired Characteristics

Master’s degree in engineering, information sciences, human factors engineering, cognitive psychology, graphical design, industrial design or related field

Demonstrated flexibility and practicality in applying user-centered design principles and methodologies in a business environment

Ability to manage multiple projects simultaneously Manage any outsourced resources involved in the usability evaluations

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

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