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General Electric Staff UX Interaction Designer in Wauwatosa, Wisconsin

Job Description Summary

The CDx (Customer Design Experience) User Experience team creates user-informed interfaces for the GE Healthcare pre-purchase, purchase, and post-purchase experience. In this role, you will design digital products that prioritize user needs and leveraging usability principles. You will frame, scope, and lead multiple small to medium user experience projects in a cross-functional environment.

Job Description

Essential Responsibilities:

In this role, you will:

  • Partner with DT, Functional Leaders and Users to design products that create business value for customers and GE, while meeting user needs.

  • Lead and contribute to user-informed design via clickable prototypes, annotated wireframes, and process maps.

  • Lead low-fidelity prototyping sessions (e.g. white boarding, paper prototyping) to experiment with multiple potential approaches to a problem.

  • Leverage research methods such as contextual inquiry, heuristic evaluation, and card sorting to learn about users, stakeholders, and existing systems.

  • Synthesize output of user and stakeholder research to create documentation (e.g. storyboards, journey maps, reports) that effectively summarizes key user insights and recommendations.

  • Facilitate, contribute as a designer or recommend specific design thinking activities such as design sprints to define problems and iterate possible solutions.

Basic Qualifications:

  • Bachelor’s Degree in HCI, Computer Science or Industrial Design preferred or in “STEM” Majors (Science, Technology, Engineering, and Math).

  • A minimum of 2+ years but typically 5+ years of professional experience in product or service design.

  • GE Leadership Program Graduates will get credit towards relevant work experience, commensurate to the program they have completed

  • Legal authorization to work in the U.S. is required.

  • Must be willing to travel

Desired Characteristics:

  • Highly proficient in standard design, wireframing, or prototyping tools (e.g. Sketch, Axure, Figma, Adobe XD).

  • Highly proficient at generative techniques (e.g. sketching, brainstorming) to establish a variety of possible design decisions and decision scenarios.

  • Knows how to create and leverage design patterns and when to consciously deviate from them to produce usable designs and inform new design systems.

  • Expert in specific areas of UX, with a continued desire to go both deeper and broader.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No