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General Electric Staff Site Reliability Engineer in Wauwatosa, Wisconsin

Job Description Summary

The Site Reliability Engineer will be responsible for performance and availability of Compute and Network infrastructure consumed by all business segments. The Site Reliability teams are composed of highly talented individuals obsessively focused with availability through operational excellence. The ideal individual is relentlessly technical, passionate for automating everything and totally committed to delivering amazing customer experiences.

Job Description

Roles and Responsibilities

In this role, you will:

• Establish performance baseline, capacity thresholds, correlate events, and define monitoring/alerting criteria

• Develop automated solutions to address potential problems before they result in a service interruption

• Provide impact assessment and mitigation plan for changes going into the production environment

• Investigate root cause of severe and systemic outages, identify corrective actions and apply across the enterprise

• Develop availability measures that align with consumer experience to accurately assess the usability of crucial services

• Build capacity models to baseline transactional load compared to resource performance and leverage data to predict overall system capacity while automating load placement to avoid outages

• Identify thresholds for all critical links in the data path to quickly isolate where imbalances may result in potential outages

• Analyze failure points in services to model risk level and resolution steps if failure occurs.

• Assist in driving architecture enhancements into system to mitigate potential failure points.

• Programmatically monitor for and remediate configuration drift of critical devices

• Develop response plans to potential failure points and evaluate effectiveness during planned tests

• Perform comprehensive operational health checks of the entire services to identify areas of concern and track activities to drive improvements at all levels of the architecture

• Provide technical coaching and direction to more junior teammates

Required Qualifications:

Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with minimum years of experience 10 years

Desired Qualifications:

• Excellent knowledge of common operating systems (Unix/Linux, Windows)

• Excellent knowledge of TCP/IP networking, and inter-networking technologies (routing/switching, proxy, firewall, load balancing etc.)• Demonstrated experience scripting or developing software and services for the cloud Ruby, Python, Go, Java, Node.js, .NET, etc.

• Extensive Experience with Infrastructure Automation

• Experience using an automated configuration management system (Terraform, Chef, Puppet, Ansible, Salt, etc.)

• Experience deploying and managing infrastructure on public clouds such as AWS or Azure

• Experience with configuring, customizing, and extending monitoring tools (Datadog, Sensu, Grafana, Splunk, etc.)

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

#LI-KH4

This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19. Some GE customers currently have vaccination mandates that may apply to GE employees.

Relocation Assistance Provided: Yes

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