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General Electric Director of Software Experience for Digital in Waukesha, Wisconsin

Job Description Summary

The Director of SW Experience for our Digital business area will need to apply leadership and management skills, creativity, and your knowledge of user experience design methodologies to conceptualize and deliver coherent and delightful UX designs.

Working together with your Experience Design team for our Digital solutions & services on budget, within planned schedule and superb quality.

You will lead user experience engagements that require in-depth knowledge in specialized business domains and you will help build the future of our digital ecosystem and services.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

This position can be located in a virtual office for the right candidate

Job Description

Your Responsibilities as Director of SW Experience for Digital:

  • Develop and lead a global team of UX professionals and report to our company-wide SW Experience head. Enable and guide your team to optimally work towards our Northstar of a coherent and delightful, best-in-class portfolio experience for GEHC. Create a high-performing team culture where people are happy, highly engaged, and skilled.

  • Proactively collaborate with other stakeholders in and outside of the company and connect with them regularly to align on Portfolio planning, Roadmaps, Strategy, Budget as well as Experience Design visions and projects for Digital

  • Guide the design deliverables of your team to meet our business objectives and to delight our customers, including use of and input to our SW Design System

  • Elaborate, drive, and implement product-overarching experience concepts and principles to support our customers’ daily practice, workflows and care paths related to Digital seamlessly

  • Collaborate intensely with other teams of our design organization to build our common best practices, processes, and tools landscape, and to facilitate towering of knowledge

  • Lead effective documentation and communication of design

  • build strong customer relationships, drive customer-centric decisions and partner with customers to help shape their future initiatives

  • create enthusiasm about professional & strategic experience design and help colleagues see the value of a human-focused approach to all business-related problem solving

Education for Head of SW Experience for Digital :

  • Bachelor’s Degree in Interaction Design or in “STEM” Majors (Science, Technology, Engineering, and Math) or related field; or equivalent work experience

  • A minimum of 8 years of professional experience in user experience design

  • A minimum of 2 years of professional experience in people management

  • proven experience of managing a portfolio of products and solutions

  • proven experience collaborating with diverse and cross-functional teams in a dynamic and global environment

  • Experience in the healthcare industry desired

Desired Characteristics as Head of SW Experience for Digital

  • Passion for coaching and mentorship

  • Excellent communication skills and the ability to interface with senior leadership with confidence and clarity

  • Strong leadership skills with ability to influence outcomes

  • Strong team player

  • Strong analytical and strong problem-solving skills, change orientation

  • Demonstrated customer focus, empathy, creativity, and humor

  • Willing to travel up to 20% to visit global team members, business stakeholders, and customers

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.



GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes