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General Electric HR Operations Associate in Warsaw, Poland

Role Summary:To provide professional & proactive HR & benefits support to the GE businesses as part of the Employee Services HR team in Poland.

Essential Responsibilities:HR/Employee Partnership (10%)

• Proactively telephone customers to ensure timely resolution of transactions

• Actively seek customer feedback & use it to improve our service offering

• Deliver on commitments, manage expectations & keep customers informed on progress – taking clear accountability and ownership throughout the process

HR Administration (90%)

• Consistently follow defined HR processes, challenging steps that may not make sense / add value

• Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with defined HR processes, relevant legal and GE policy requirements

• Manage HR document circulation in an appropriate and controlled manner

• Maintain (verify, enter data to T&A system, return to employee if correction needed, archive) employee time & attendance documentation (sick leaves, special leaves, overtime, childcare leave etc) in accordance with local labor legislation & Data Privacy regulations

• maintain internal time & attendance system – data entry & update, customer query support, advisor for the users

• processing of e-forms including verification, data entry and passing information to appropriate teams

• Other regular or ad-hoc HR Administrative tasks including data entry, reporting, support cafeteria/new starter administration and managing office supply, etc.

• Create and maintain Personnel Files & T&A documentation in accordance with local labor legislation & Data Privacy regulations and internal standards

• Personal file documents maintenance (tracking, sending, marking)

• Providing day-to-day HR support to GE Employees

• Deal with all customer (Employee, Line Manager, HR) enquiries in a professional, courteous & timely manner incl. all central communication channels (email, phone, mail, personal enquiries)

• Ensures 100% of such enquiries are followed-up and logged in ticketing system

• Able to train and support EEs/LMs/HRMs on e-HR tools use

• Creation/maintenance of internal documentation on HR processes

• Support other team members in their activities around HR Operations, Company Car Administration, HR projects


• University or college graduate

• Ability to prioritise multiple tasks & work to deadlines

• Comfortable delivering against quantitative and qualitative performance metrics

• Excellent attention to detail

• Proven ability to work professionally & proactively with a remote client base

• Fluency in local language (Polish) and English, with polite, professional communication skills

• Ability to anticipate and resolve challenges

• Strong IT skills including Excel, Word; fluent computer usage

• Confidentiality & controllership mindset

• Supportive and enthusiastic team player

Desired Characteristics:• Experience with using Workday; OracleHR; RB Payroll; Replicon;

• Experience with administration of Employee Pension Programs (PPE / PPK)

• Experience with administration of T&A in any system

About Us:GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. Locations:Poland;Warsaw;