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General Electric Field Service Engineer in United Kingdom

Role Summary:

The role will report into the UK Field Service Management structure.

Territory UKI – some EU support may be required but will be by x-boarder support request only.

Essential Responsibilities:

This position will start with bias towards planned maintained of the AKTA range of chromatography equipment. Full product training with be given, with progression against a defined and tiered skill set expected to take approximately 3 years. Typically, this will mean taking on minor break/fix events observed during the preventive maintenance schedule. Building skills to be tested against Job quality standards and the skill matrix. Individual development will be supported by the Field service management tier and formal mentoring with experienced engineers.

  • Onward progression will be by merit and opportunity within the wider UK team/products and the evolving installed base.

  • The successful candidate will be able to demonstrate aptitude towards rapid, parallel and repeatable execution of defined maintenance tasks to an aggressive timetable.

  • Be highly organized, Key Business Objectives (KBO’s), pegged to the bonus structure will be defined.

  • Naturally driven to eliminate “wastes” at every opportunity, cognizant of the benefits of continual small improvements in areas that are under local control.

  • Pedantic in action, precise in documentation approachable in demeanor.

  • Resilient in the face of internal and external customers’ demands to divert from primary task, but flexible enough to recognize the rare occasions that a concession may be necessary.

  • The role will be 100% customer facing, all tasks can be carried out from the field via the mobile tools provided. Home working will be minimal and limited to e learning and minor administrative tasks.


  • HNC/Degree in engineering/scientific discipline or suitable transferrable experience or equivalent knowledge or experience

  • UK – SW/SE England based

  • Can demonstrate through activity based examples from the workplace or in education, aptitude to a field based technical role.

  • Can demonstrate a hands-on approach to an electro-mechanical task at interview

  • Basic IT skills, the ability to configure/extend a home router/network for example

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EU/EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post, as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information please visit the UK Border Agency website

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Additional Locations:United Kingdom;