General Electric CT Product Sales Specialist in Sydney, Australia
Job Description Summary
The CT Product Sales Specialist is responsible for creating & winning sales opportunities for their products/solutions/services in an assigned territory, or in a list of named accounts or both. The CT Product Sales Specialist is responsible to maintain the relationship with departmental and technical decision makers in their assigned accounts. The Product Sales Specialist is expected to be able to differentiate GE’s solution offering, convey compelling value propositions, qualify the customer needs, develop and present solutions proposals and quotations, and respond to customers’ clinical & technical questions to successfully close opportunities.
Roles and Responsibilities
Is accountable to achieve Product/Solutions/Service orders and sales OP target for assigned accounts and or territory.
Ensure pricing compliance for segment opportunities.
Forecast orders and sales within the applicable sales funnel tools and reports for their products/solutions/services in their assigned territory/accounts.
Territory & Account Management
Create territory/account plans including opportunity development, competitive strategies and targets.
Build strong business relationships and formulate account relationship plans within the assigned accounts/ territory. Identify & respond to key account technical and departmental decision makers’ needs and maintain customer contact records in the relevant CRM tools.
Maintain a network of key opinion leaders within the assigned territory.
Track and communicate market trends to/from the field including competitor data and develop effective counter-strategies.
Product & Market Expertise
Maintain up to date detailed knowledge of their product/solution/services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers and commercial teams.
Exercise strict compliance in relation to product roadmap knowledge and the communication and offering of future deliverables to customers.
Maintain up to date market and competitor knowledge related to their product/solutions/services and prioritize sharing up to date competitive knowledge with the CT and commercial teams.
Develop their understanding of the customers changing clinical and/or operational issues and challenges.
Create viable product configurations which meet customer needs effectively, while achieving optimum margin for GE.
Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision-making process towards a successful outcome for GE.
Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company.
Identify and create new opportunities and work with sales leaders and account teams (where applicable) to continuously increase prospect funnel.
Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of their product/solution/service opportunities to meet orders, sales and margin targets as well as to maximize customer satisfaction assigned territory.
Create and maintain opportunities in the applicable sales funnel tool and/ or CRM tools.
Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
Estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfillment of the order is according to customer expectations and enhances customer satisfaction.
One GEHC teamwork
Contribute to account plans at accounts covered by account managers/executives.
Educates account team members on their product/service/solution strategy and offerings.
Collaborate with and leverage subject matter experts and other resources within GEHC channels to build relationships and secure business.
Share and follow-up identified leads to other product lines within own accounts and or One GEHC accounts
Adhere to and uphold highest standards of compliance to relevant international and local Regulatory and GE Healthcare Promotional Codes
Adhere to all applicable GE and GE Healthcare compliance policies, codes and training requirements
Identify and report any quality or compliance concerns and take immediate corrective action as required.
Quality Specific Goals
Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
Complete all planned Quality & Compliance training within the defined deadlines
Maintain knowledge of and understand all applicable Global and Regional Privacy and Anti-Competition Policies and operate within them to ensure that no company policy or Local/ Int’l Law is broken.
Maintain knowledge of and understand all applicable Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or local / Int’l Law is broken.
Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
This role requires advanced experience in the Sales & Clinical Sales. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
Valid motor vehicle license
Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.
Previous experience in the Healthcare Industry
Ability to interface with both internal team members and external customers as part of solutions based sales approach
Ability to energize, develop and build rapport at all levels within an organization
Ability to synthesize complex issues and communicate in simple messages
Strong presentation skills
Able to travel
Relocation Assistance Provided: No