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General Electric Customer Support Clerk in Singapore, Singapore

Job Description Summary

You will be responsible to monitor and process Customers’ orders to ensure to meet On-Time delivery and Site sales targets.

Job Description

Essential Responsibilities

  • Tracking of the status of customers’ orders to ensure orders are completed timely.

  • Working with the shop production control technicians or planners on any order delays for a recommit Estimated ship date.

  • Highlight any delays and issues encountered with the orders to Customer Service account holder for follow up with customers

  • Orders processing, by completing scrap replacement allocation (if any) and generate documents for shipment and billing of the orders.

  • Assist in replying any customers’ inquiries.

  • Participate in EHS / Teaming activities.

Qualifications/Requirements

  • Minimum GCE ‘O’ level/SPM with 3 years of relevant experience

  • Good command of written and spoken English

  • Proficient in Microsoft Windows applications (eg. Excel / Word)

  • A team player

Desired Characteristics:

  • Humble: respectful, receptive, agile, eager to learn

  • Transparent: shares critical information, speaks with candor, contributes constructively

  • Focused: quick learner, strategically prioritizes work, committed

  • Leadership ability: strong communicator, decision-maker, collaborative

  • Problem solver: analytical-minded, challenges existing processes, critical thinker

Additional Information

Relocation Assistance Provided: No

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