General Electric Customer Support Clerk in Singapore, Singapore
Job Description Summary
You will be responsible to monitor and process Customers’ orders to ensure to meet On-Time delivery and Site sales targets.
Tracking of the status of customers’ orders to ensure orders are completed timely.
Working with the shop production control technicians or planners on any order delays for a recommit Estimated ship date.
Highlight any delays and issues encountered with the orders to Customer Service account holder for follow up with customers
Orders processing, by completing scrap replacement allocation (if any) and generate documents for shipment and billing of the orders.
Assist in replying any customers’ inquiries.
Participate in EHS / Teaming activities.
Minimum GCE ‘O’ level/SPM with 3 years of relevant experience
Good command of written and spoken English
Proficient in Microsoft Windows applications (eg. Excel / Word)
A team player
Humble: respectful, receptive, agile, eager to learn
Transparent: shares critical information, speaks with candor, contributes constructively
Focused: quick learner, strategically prioritizes work, committed
Leadership ability: strong communicator, decision-maker, collaborative
Problem solver: analytical-minded, challenges existing processes, critical thinker
Relocation Assistance Provided: No