General Electric 服务销售经理 in Shenzhen, China
Job Description Summary
Customer facing staff responsible for winning business Jobs at this level operate with some autonomy but are covered by well-defined Commercial policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (typically annual volume, margin and compliance requirements). Responsible for medium-sized sales territories.
Roles and Responsibilities
Own the Sales, Margin and Orders Operating Plan for Gas Power Services business for the assigned customer based in China.
Identify opportunities to drive business growth
Own the business relationship with assigned customers at all levels
Own the entitlement process for an assigned set of turbine serial numbers (installed fleet)
Have the Daily management skill on deal tracking and customer management
Understand customers’ CTQ’s and provide service solutions for the assigned customers from outages (parts, field services, repairs) to projects ( Conversion, Modification and Upgrade, long term services agreement)
Own customer satisfaction and work with different functions in the business to drive solutions for product issues
Understand and analyze market dynamics to recommend product strategy to leadership team.
Promote/launch new products in China and drive growth for new segments.
Effectively communicate internally and externally
Responsible for assigned pipeline management, pacing, and forecasting in NEX. Maintain NEX accuracy.
Bachelor Degree in Mechanical/Electric Engineering or related field, MBA/Master is a plus.
Strong Accountability and self-starter, strong capability to deliver what he/she committed
At least 5 years of experience in industry-related equipment sales, services sales or application engineering
Open to learn and open to change, demonstrate the willingness to walk out from its comfortable zone
Fluent in both English and Chinese
Demonstrated knowledge of power industry market, products and services.
Proven commercial and sales experiences in closing complex contractual agreements, preferably in power industry.
Lean background is prefered
Strong communication skills and proven ability to effectively lead multi-functional teams.
Customer-focused mindset with proven ability to respond quickly to customer needs.
High proficiency in utilizing analytical software and sales tools. (NEX, Excel, etc.)