General Electric Staff Enterprise Application Engineer in Shenyang, China
Job Description Summary
Responsible for all aspects of delivering production support & operations of GE REN Oracle ERP applications acting as a single point of contact for ONW, OFW China businesses. This role is a key member of the ERP DevOps team of Oracle ERP organization providing thought leadership and direction on ERP helping the business users in resolving issues & maintaining application stability.
Very critical aspect of this is to ensure a smooth month & quarter close, building relationship with business & finance leadership across Renewables.
This role is not limited to the day to day operations but also involves working closely with business and functional stakeholders in identifying the process improvement opportunities in the areas of responsibilities.
The individual would also be responsible to lead the major enhancement or projects like mentioned below closely coordinating with various stakeholders like project teams, technical design teams, functional teams, business teams etc., for Races Oracle ERP.
• Lead the SY Races Project (Zeal transits to Races).
• Lead ASCP (SY in Zeal ERP).
• Lead the Races- MES integration.
• Lead to improve ERP (Zeal) Master Data accuracy.
• Lead ASCP utilization (PY in Races ERP)
• Part time consulting-support JY Races Project.
Roles and Responsibilities
In this role, you will:
Responsible for day to day production support and operations of Oracle ERP applications
Responsible to serve as SCM / ASCP solution expert with Oracle ERP
Accountable for metric driven environment
Accountable for solution delivery at an agreed SLA
Drive regular meetings like closure, status update, metric call, lean / automation ideas with required stakeholders to improve user experience
Work with vendor partner teams and internal GE resources to ensure a smooth delivery of services
Responsible for uptime and performance of applications in scope
Works closely with global stakeholders both from DT organization and manufacturing, supply chain, finance and services function and meet their delivery expectations
Works closely with implementation teams to ensure a smooth transition of implementation into operations
Participate in budgeting, process and manage major enhancement projects
Responsible for building on vendor relations and ensure an alignment of priorities between GE and vendors
Drive Digital solution in manufacture plant, use digital software/tool to simplify shop operation process and enhance productivity
Drive solutions in support of key initiatives and strategy, lead Wind business-critical ERP programs from initiation to closure
Lead system development & responsible for program deliveries in Wind Shenyang plant
Proven experience and track record managing ERP operations & Implementations for at least 5 years.
Hands-on experience in 24x7x365 ERP operations preferred.
Hands-on management of vendor resources and relationship
Experience in implementation of Operational tools like deployment, provisioning, monitoring, performance measurement etc.
Experienced in resolving performance & availability of ERP applications
Skilled in breaking down problems and solving it innovatively.
Ability to take ownership of projects and deliver while mentoring and helping team.
Able to ensure understanding of issues and present clear rationale. Able to speak to mutual needs and win-win solutions. Can use two-way communication to influence outcomes and ongoing results
Strong oral and written communication skills
Strong interpersonal skills
Effective team building and problem-solving abilities
Be fluent with oral and written Chinese.
Prefer to base in Shenyang close to manufacture plant
Bachelor's Degree in Computer Science, Information Management, Engineering, Finance or other technical related fields with minimum 8-10 years relevant work experience
•Minimum 5 years of experience responsible in delivering operations, implementations on ERP environments in SCM/ASCP area
•Familiarity working in a shared services environment supporting a large, geographically
distributed user base.
•Excellent communication skills
•Incident Management / Problem Management
Relocation Assistance Provided: Yes