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General Electric HR Operations Specialist in Shanghai, China

Role Summary:Responsible for the delivery of multiple wing-to-wing processes or a large complex HR process through effective relationships with the internal and external suppliers that administer the process. This will include developing an in-depth, wing-to-wing knowledge of company HR operations systems & processes, identifying and resolving operational issues, and supporting process improvements. Promote “Best in Class” service while working cross functionally with internal teams and suppliers.

Essential Responsibilities:• Manage HR operations for assigned GE biz and lead team metrics delivery, including

• Partner with biz HR team to communicate ongoing delivery, changes, provide value-added consultation and services

• Prevent, mitigate HR risk and compliance issues in daily job via raise out the issues at early stage

• Lead of facilitate employment transaction based on defined operations processes to ensure quality delivery & compliance, including pre-onboarding & onboarding, 1st day introduction, exit process, contract renew, internal transfer, promotion, etc.

• Proactively seek partner/customer feedback to identify areas for process improvement, standardization and productivity within assigned process

• Develop strong working relationships with business HR, ensuring effective communication and early identification of requirements and service issues

• Lead and/or participate global, country, and Ops team initiated projects, e.g. E-tool enhancement,

process/ system review, employee events, etc.

Answer queries and other ad hoc requests

Qualifications/Requirements:• Bachelor degree or above, major in Human Resources, law or related

• Minimum 3 years related HR operations experience, and team leader experience is a plus

• Detail oriented and strong execution ability

• Ability to anticipate and resolve challenges

• High energy level with strong customer service mindset & can do attitude

• Excellent interpersonal & communication skills

• Project management skills

• Fluent English in both verbal and written

• Good command of PC skills

Desired Characteristics:• Fluency in local language and English, with professional verbal & written communication skills

• Experience of a HR or Operations process ownership role in a fast-paced, customer- oriented environment within a large organization

• Demonstrated organizational skills, high standard of accuracy, an attention to detail, and excellent follow-up skills

• Proficient IT skills including Excel, Word and Outlook

• Experience establishing and maintaining fully collaborative supplier relationships

• Self-starter who can manage multiple tasks simultaneously with minimal supervision

• Ability to anticipate and resolve challenges

• Solid analytical skills including the ability to identify trends and implement process improvements

• Effective interpersonal skills; proven ability to develop and maintain team and client relationships, both in immediate and remote contexts

• Strong presentation and status reporting skills

• Comfortable delivering against quantitative and qualitative performance metrics

• Demonstrated project ownership and accountability

• Confidentiality & controllership mindsetAdditional Locations:China;ShangHai;Shanghai;

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