General Electric Technical Application Engineer Grid Automation – South Europe in Sesto San Giovanni, Italy

Role Summary:

The Technical Application Engineer (TAE) - Protection and Control is responsible for providing technical sales support on the GE Grid Automation Protections & Control product portfolio, including working closely with the customer to determine requirements, demo solutions and promote the business value proposition of Grid Automation’s products and solutions.

Essential Responsibilities:

  • Acts as expert consultant to guide customer in planning and development of technical solutions

  • Assists with technical development of proposals, assuring compliance to Customer's specs by working closely with engineering, product managers, and proposal managers to ensure valid statement of product or work for competitive proposal generation

  • Acts as technical support to the commercial teams, providing technical expertise during Customer presentations, demonstrations, evaluations and testing.

  • Assists customers in trouble-shooting and analysis of protection and control systems including: Transmission protection, and industrial protection applications.

  • Track issues discovered during demonstration, evaluation, and testing of product and follow through with Technology team to provide a resolution.

  • Lead technical presentations presented to customers in support of sales or service.

  • Provide product training to customers and sales force.

  • Assist customers in product testing at customer location.

  • Work directly with customers to influence technical specifications and support sales team to achieve closing key orders

  • Responsible for the pre-sales technical support of customers and the sales team

  • Take customer requests for quote and develop a product proposal around an application

  • Outline, present, and sell the value of GE products and services that can benefit GE's customer needs

  • Develop and cultivate long-term relationships at the technical levels of customer organizations

  • Coordinate with sales teams to make customer calls and presentations and participate in bid meetings and site walk-through meetings with customer as necessary

  • Support the development of new leads and market opportunities in the Sales Region

  • Provide an essential link from the customer to marketing, engineering and product development teams

  • Partner with peers and management to enhance selling techniques and approaches in line with both the region's growth objectives and Grid Automation’s initiatives

  • Provide market dynamics input such as competitive intelligence and industry trends to the Marketing and Business teams

  • Prepare and present technical presentations, white papers, and case studies at industry conferences

  • Collaborate with tendering team to prepare winning and first in class proposals Qualifications/Requirements:

  • Bachelor's Degree in Electrical Engineering or Control & Instrumentation Engineering from an accredited college or university or equivalent knowledge or experience

  • Solid experience in power system protection and control

  • Experience with 61850 protection and control systems

  • Fluent Italian and English

  • Ability and willingness to travel when necessary

  • EU Work Permit Desired Characteristics:

  • Perform Power system protection coordination studies, short circuit studies and relay setting calculations and provide support for field installation

  • Power system automation and communication expertise

  • Hands on expertise in configuring and troubleshooting protection and control systems

  • Conveys deep understanding of industrial and utility relaying protection applications

  • Demonstrates practical experience with protective relay settings, features and network communications

  • Excellent communication and presentation skills, both written and verbal

  • Ability to maintain professional demeanour and interact with all levels of customers

  • Work efficiently without direct supervision

  • Self-starter, positive attitude, committed to the success of the business

  • Strong creative and problem-solving skills

  • Flexible and adaptable; open to change and modification of tasks

  • Able to share ideas and work well in a team environment

  • Proactive approach to tasks - displays initiative

  • Strong organizational & communication skills and a proactive and open approach to conflict resolution

  • Customer focused attitude with proven positive results

  • Demonstrated proficiency in Microsoft Office applications About Us: GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, and according with all local laws protecting different status. Follow us on Twitter at http://twitter.com/GEEuropeCareers , join our LinkedIn Group or become a fan of our Facebook at http://www.facebook.com/GECareers page. Receive job and event notifications by becoming a member of the GE Talent Community . Stay up to date on what’s happening at GE around the globe by checking out the GE Careers Blog at http://careers.geblogs.com . Locations: Italy; Sesto San Giovanni