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General Electric MI application specialist in Seoul, South Korea

Essential Responsibilities:Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed

• Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships

• Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer

• Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training

• Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies

• Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs

Quality Specific Goal:

Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position

  1. Complete all planned Quality & Compliance training within the defined deadlines

  2. Identify and report any quality or compliance concerns and take immediate corrective action as required

  3. Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPAA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.

  4. Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken

  5. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position

  6. Complete all planned Quality & Compliance training within the defined deadlines

  7. Identify and report any quality or compliance concerns and take immediate corrective action as required

  8. Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System

• Initial and follow-up application training

• Develop differential clinical value and customized & evidence based solutions

• Gather clinical evidences and clinical support (Image & workstation demo) during sales process

• Capture key clinical and usability insights from the customers

• Support advanced study & research for the academic customers

Qualifications/Requirements:Minimum of 2 years clinical/ technical experience following certification with demonstrated clinical/technical skill in specific area. This experience should include performing PET/CT or Gamma camera procedures

  1. Required active professional clinical/technical certifications/registries necessary to image live patients in a clinical setting

  2. Demonstrated current basic clinical scanning proficiencies on current products/platforms

  3. Proficiency in computer skills in Microsoft Office Suite products

  4. Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows

Desired Characteristics:Associate’s or Bachelor's degree preferred in related business or technical/clinical field

  1. Strong presentation skills (public speaking and lecture experience desired)

  2. Demonstrated ability to understand and present complex material in understandable terms

  3. Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)

  4. Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)

  5. Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)

  6. Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve

  7. Team oriented with a customer satisfaction mindset

  8. Ability to multi-task effectively and manage multiple priorities at one time

  9. Willingness to be flexible/adapt to changing work environments

  10. Clinical experience in large hospital/university setting preferred

  11. Current GE product experience desired

About Us:GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.comAdditional Locations:Korea, Republic of;Seoul;

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