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General Electric Project Quality Manager in Seongnam, South Korea

Job Description Summary

Project quality manager is responsible for ensuring quality across the New Units and CM&U project portfolio assigned to him.

• The Project Quality Manager is the direct support of the Proposal Leader for Project Quality management during proposal phase

• The Project Quality Manager is the direct support of the Project Manager /Project Director for Project Quality management during project execution phase

• The PQM ensures interface with the customer on all quality related subjects and coordinates quality related activities internally with all GE functions.

• The PQM is the focal point for Quality with the Partner, where applicable

Job Description

Roles & Responsibilities:

PQM is overall accountable for Quality matters in a project, hence needs to establish a close collaboration with all the various Quality functions (Site, Suppliers, Factories and Engineering)

This role encompasses all quality activities of a project from decision to bid until COD. In this role, you will:

  • In Inquiry to Order phase, represent company in terms of quality in front of the customer; analyze/comment/negotiate RFQs; issue the Quality section of the offer and release Project Quality Plans,

  • In Order to Remittance phase, be the main Quality point of contact for external Customers. In depth knowledge and understanding of the Customers contracts (Quality Plans) and requirements and comprehensive understanding of what drives impact for the Customers is required,

  • Ensure Customer’s quality requirements are flown down and understood within the respective functions; release specific procedures and maintain meetings where needed,

  • Manage the Customer Observation Points, prepare notifications & coordinate visits with GE shops and Suppliers,

  • Manage Quality documentation, provide shop quality documentation (EoMRs) to Customer as per schedule,

  • Monitor, process and report PowerNCR process for your project portfolio,

  • Ensure that the defined project quality objectives are achieved by measuring, auditing and by implementing necessary actions (through audits, PowerNCR, RCA, 8D, Lessons Learned, etc.) to resolve quality issues on the project

  • On a regular basis, consolidate reports and act on Quality at Project level, based upon the requirements of the Business,

  • Monitor Customer Experience (CX) surveys for your projects and coordinate consecutive actions with functions where necessary,

  • Champion LEAN principles and embrace LEAN, continuously challenge and take an active role in the continuous improvement of processes, procedures and deliverable in Project Quality organization

Required Qualifications:

  • Technical Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).

  • Min 5 years’ experience in power generation industry

  • Demonstrated technical aptitude and passion for quality

  • Strong knowledge about inspection and testing of power plant equipment

  • Ability to travel regionally and internationally as per project needs

  • Experience and training in Root Cause Analysis tools (e.g. 8D, Apollo, 5-Whys, etc.)

  • Fluent in English.

Desired Characteristics:

  • Qualification in Quality Management Systems as Lead Auditor as per ISO 9001, etc.

  • Continuous Improvement expertise and experience

  • Global mindset with a willingness to understand different cultures and work collaboratively

  • Customer interface experience

  • Effective time management skills & multitasking ability

  • Problem solving skills

  • Excellent communication and presentation abilities including working with large organizations and various levels of leadership. Able to present key data effectively and clearly.

  • Demonstrated ability to multi-task and work in a collaborative manner

  • Highly motivated self-starter with initiative and interpersonal skills to direct cross-functional work with demonstrated project management ability to drive projects to completion.

Additional Information

Relocation Assistance Provided: No