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General Electric On Site Services Engineer in Seongnam, South Korea

Job Description Summary

The Field Service Engineer Monitoring & Diagnostics is a key role managing and performing installations & servicing of GE M&D range of products providing quality customer service both onsite and remotely covering primarily South Korea and support Asia Pacific region. You will be working with an International team of engineers in CEAP region and factories in UK, Germany providing services & product support across Asia Pacific region reporting to the M&D services leader based in Australia. Pre / Post sales technical support working in conjunction with the sales team is also a key part of this role.

In return you will be rewarded with full scale product & work training upon joining [3-6 months], global working exposure, work from home flexibility, unparalleled development opportunities, access to GE’s state of art training platforms including GE BrilliantYOU and an opportunity to work & learn from the world’s best leaders.

Job Description

Essential Responsibilities

  • Perform and supervise installations, repair services and commissioning of GE’s transformer monitoring equipment across the region.

  • Become the local and regional product expert to support customers and channel partners in their planning, execution, product training and post-sales support.

  • Support an international team of GE engineers related to field service, product quality improvement, customer feedback and sales.

  • Maintain high standard in quality of work, environment, health and safety at site, including working nearby high voltage equipment.

  • Provide both external and internal timely, accurate and professional reports.

  • Engage with the customer during field visits promoting different service offerings, product range and provide full pre/post-sales support to the sales team whenever required.

  • Communicate schedule details, project milestones, time & service history sheets, manpower & tools/equipment requirements to the service leader Asia Pacific

Qualification Requirements:

  • Preferred candidates with Electrical, Mechanical Engineering degree with minimum 2 years of experience in Field service, transformer / electrical equipment maintenance or equivalent work in a substation or other field.

  • Engineering graduates with degree in Mechanical, Electrical, Electronics Engineering with no experience and strong career interest in the Energy sector and hands on field services are also encouraged to apply.

  • Certificates/licenses for EHS, electrical work, technician, construction and other such is a plus.

  • Proficient in both spoken and written English is a must.

  • Expertise in operating computers, Windows, MS Office tools and other related computer hardware/software configuration with basic understanding of communication protocols and techniques.

  • Strong interpersonal skills supported by strong analytical, troubleshooting and problem-solving skills.

Desired Characteristics:

  • Able to work independently and willing to travel to customer sites in SKorea and Asia Pacific region. Please note that in GE we give highest priority to health & safety of our employees and considering current COVID-19 restrictions globally, remote operations are being conducted while being in local country until travel resumes normally.

  • Must have a valid Passport or the ability to obtain one.

  • Attentive towards Environmental Health and Safety regulations and compliance as per GE standards.

Additional Information

Relocation Assistance Provided: No

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