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General Electric NAM Fleet Reliability Operation Leader in Schenectady, New York

Job Description Summary

The North America (NAM) Fleet Reliability Operation Engineering Manager is responsible for technical customer issue resolution for the GE onshore wind turbine fleet in the North American market, which is 12,000+ assets. The individual will provide leadership and expertise to the Mechanical, Electrical & Controls, Systems, & Composites teams in Fleet Reliability Operations (FRO) to deliver world class fleet performance measured by production and availability, while reducing warranty and lifecycle costs. A key aspect of the role is to collaborate with the North America Services P&L leader and the North America P&L to develop and execute a comprehensive strategy that supports improvements in fleet performance and a reduction in cost of quality.

Job Description

About us:

GE’s Onshore Wind business has a total installed base of more than 50,000 wind turbines in more than 35 counties, with 100+ GW of global installed capacity. We harness increased onshore wind energy potential through a broad family of turbines that are uniquely suited for a variety of wind environments, including Cypress, GE’s most powerful onshore wind turbine, and GE’s 2MW platform, which has more than 20GW installed and in operation today. We are committed to our customers’ success in wind, offering a broad portfolio of products and services that make renewables the energy of choice for a cleaner future.

Why we come to work:

At GE Renewable Energy, our engineers are always up for the challenge -and we’re always driven to find the best solution. Our projects are unique and interesting, and you’ll need to bring a solution-focused, positive approach to each one to do your best. Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you’ll be exposed to game-changing, diverse projects that truly allow you to play your part in the green energy transition.

Essential Responsibilities:

The NAM FRO Engineering Manager is responsible for multiple teams that focus on improving wind turbine fleet performance and reducing overall GE spend on cost of quality. The manager will have responsibility for an overall team that has approximately 60 personnel and be part of an organization that is 250+. The manager will collaborate with his direct staff to set priorities, coach team members, and define operational rhythms to improve customer outcomes and achieve business objectives associated with fleet performance, availability, and cost of quality reduction.

As part of addressing business objectives, the leader will work closely with the regional service P&L leader and their staff to drive customer issue resolution by combining operational rigor with technical issue resolution. The individual will guide the team to develop and execute corrective actions with speed and effectiveness into the fleet, along with executing preventative actions across the business functions, such as engineering, sourcing, and project execution. In this role, you will also collaborate with other regional FRO leaders, who are located globally, to develop standard processes that result in continuous improvement across the organization.

In addition, the manager will:

  • Lead employees in several locations and support our internal and external customers with highest level of safety, compliance, quality, and integrity.

  • Be a change agent cross-functionally for GE Onshore Wind, and specifically the NAM region, to enable a proactive issue detection and resolution mindset throughout the organization

  • Lead operational rigor within the FRO organization and with field site teams through daily management of KPIs to achieve business objectives

  • Implement productivity improvements within the NAM FRO team and FRO globally

  • Embed lean and digital efficiencies within the team to enable continuous improvement in the daily work

  • Provide day to day work direction, professional development, support issue escalation and resolution for the NAM staff and team members

  • Support transactional opportunities to resolve non-contractual fleet issues

  • Lead and support executive-level internal and external reviews

Required Qualifications:

  • Bachelor’s Degree ofin an engineering discipline from an accredited college or university.

  • Minimum of 10 years professional work experience.

Desired Characteristics:

  • Experience in the Wind industry

  • Proven expertise in RCA tools/processes

  • Ability to analyze and improve technical processes

  • Past experience with Lean

  • Strong communication and leadership skills

  • Ability to make clear decisions in the face of ambiguity

  • Ability to work cross-functionally with multicultural teams, strong team player

  • High degree of flexibility and self-motivation

  • Estimated travel 20%

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19. Some GE customers currently have vaccination mandates that may apply to GE employees.

Relocation Assistance Provided: Yes