General Electric GM, North Americas Services Leader in Schenectady, New York
The GM, North Americas Services Leader plays a key role within the North America Region. The Americas platform, a $6B P&L, is expecting significant volume growth in ‘19/’20. This position is responsible for mitigating project risk and ensuring services fulfillment is managed flawlessly. This position plays a critical role in developing a best in class workplace culture and is responsible for cultivating deep partnerships with cross functional teams.
As the GM, North Americas Service Leader, you will:
Provide full scope of leadership for a team of 900+ employees, including performance evaluation, annual assessment, salary planning, and employee development and engagement
Drive organizational and functional effectiveness to achieve business goals and develop employees
Create a workplace environment & culture which enables Onshore Wind to attract of new, qualified talent to the organization
Be responsible for the financial performance of multiple projects within The U.S., Canada and Mexico
Ensure all team members are trained and compliant on the processes, tools and methods
Participate in development and lead the execution of the Services growth strategy
Ensure that customer and partner relationships are proactively managed
Be responsible for building strong long-term relationships with specific customers within the region
Lead complete field resource management efforts
Support all O&M operational processes
Lead efforts to ensure customer service excellence for assigned customers
Partner with Services Engineering to accomplish effective support of region customer service objectives
Manage cost control, quality, and operations-oriented customer communications
Implement Operation Safety Policy Instructions, conduct field work in compliance with OSHA and applicable regulations, and encourage good employee safety practices
Bachelor’s Degree from an accredited college or university
Minimum of 5 years of experience in Project Management or 8 years of cross functional experience in domains such as supply chain, logistics, construction, product management, sales or engineering
Minimum of 8 years of experience in a leadership role
High energy level - self-starter
Strong skills in customer relationship building, facilitation, and matrix management
Ability to drive and manage change in a dynamic environment
Deep technical knowledge of product lines and associated systems
Strong people management, team building, performance management, strategic and operations planning, process management, negotiation, and relationship management skills
Six Sigma training (GE Employees only)
Proven ability to effectively manage a team / organization
Exceptional oral and written communication skills
Strong interpersonal and leaderships skills
Strong business and financial acumen
Significant Project, Construction, Field Engineering and/or Contract Management experience in power industry
Ability and willingness to travel, as required
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GE Renewable Energy harnesses the earth’s most abundant resources – the strength of the wind, the heat of the sun and the force of water – to power the world’s biggest economies and the most remote communities.
With an innovative spirit and an entrepreneurial mindset, we engineer energy products and digital services that create industry-leading value for our customers around the world.
We see the promise of renewable energy everywhere we look. Our team has the courage, scale, passion, diversity and resourcefulness needed to deliver that promise wherever and however the world needs it.
Together with our customers, we’re proving that no one ever has to choose between affordable, reliable, or sustainable energy.
We are unleashing limitless energy.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.
Locations: United States; New York; Schenectady
GE will only employ those who are legally authorized to work in the United States for this opening.