General Electric Ultrasound Clinical Applications Specialist, Cardiovascular Ultrasound in San Ramon, California
Job Description Summary
The Ultrasound Clinical Application Specialist, Cardiovascular Ultrasound (CAS) will deliver clinical and operational expertise by providing excellent education and training support within a specific modality (Ultrasound) or product portfolio to clinical end-users. These clinical experts will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. Supporting the San Francisco, CA, Nor Cal and Reno, NV markets.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Roles and Responsibilities
Serve as a subject matter expert (Ultrasound) and technical liaison to the sales organization with the goal of strengthening technical capabilities of the team and customer relationships, while also driving business opportunities forward.
Advance new product (NPI) features and imaging techniques; partner with customers in developing training plans / strategies that support new product assimilation (Ultrasound) and ongoing training needs.
Coordinate, schedule, and execute objective based system training; monitor and report on training outcomes.
Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
Develop meaningful relationships with key opinion leaders (KOLs) to standardize and optimize protocols and support our clinical education initiatives.
Penetrate competitive accounts and communicate current market intelligence back to the business, along with field concerns, issues and requirements.
Provide technical and clinical leadership during sales process by demonstrating full range of Ultrasound products including potential uses, product capabilities and benefits to customers.
Associate degree or equivalent and 2+ years of Ultrasound technical/clinical industry experience plus American Registry of Diagnostic Medical Sonographers (RDCS) certification or CCI registry in Echocardiography.
Demonstrated experience working on cardiac ultrasound systems.
Deep understanding of clinical education training and associated process implementation.
Demonstrated experience delivering complex information and modifying messaging based on audience.
Willingness to travel extensively 75+% (4-5 days per week including overnights and some weekends) within the US via multiple modes of transportation (car, air travel, & train, etc.).
Ability to meet customer site access requirements, including COVID-19 vaccination.
3-5 years clinical experience
Strong clinical and technical expertise working on Vivid products
Experience in demonstrating products and solutions to a variety of healthcare audiences
Entrepreneurial thinking to support customers and commercial teams in defined goal for demonstrations with an understanding of the sales process.
Excellent analytical and communication skills with the ability to communicate with employee and internal and external customers at all levels
Exceptional interpersonal skills
Openness to change and process improvement mindset
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
As a federal government contractor, GE requires U.S. employees to be fully vaccinated against COVID-19 unless you receive an approved medical or religious accommodation. Proof of vaccination will be required.
Relocation Assistance Provided: Yes