General Electric Field Service Engineer in San Ramon, California
Job Description Summary
As a Field Service Engineer, you’ll carry out preventative maintenance, installations, troubleshooting and repairs on life-changing medical equipment in Palo Alto, CA The kind of high-tech machinery you will be responsible for could include MRI, all of which are vital to enable our hospital and healthcare customers to diagnose their patients.
You’ll work out in the field, traveling from customer to customer, staying focused and calm under pressure as you solve complex problems to fix important products. You’ll be given the freedom to plan and organize your day, and opportunities to move into different roles as you develop your career here.
Make every moment matter
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Carry out timely and accurate preventative maintenance, installations and troubleshooting on medical equipment within a hospital or healthcare system to help customers deliver optimal services to patients
Maintain strong relationships and frequent communications with customers to ensure issues are resolved and follow-up services provided to their total satisfaction
Work closely with customers to recommend value-added services that will improve their efficiency
Help and/or train less experienced Field Service Engineers if and when required
Follow company policies, procedures and hospital protocols to ensure all regulatory and compliance requirements are met
Complete all appropriate documentation detailing the work you’ve performed
Qualifications / Requirements
Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field
OR equivalent military education
OR participation in the formal GE Healthcare Biomed/FE Services Internship or Military Externship program
OR a High School Diploma/GED and 4 or more years of experience servicing electronic equipment
Ability to lift, carry, push, and pull up to 35 lbs. unassisted
Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time
Able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity
Valid Driver's License
Willingness to be available to work after-hours and/or on a rotating on-call schedule, including weekends
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
As a federal government contractor, GE requires U.S. employees to be fully vaccinated against COVID-19, unless an employee is in a state where this requirement is temporarily paused for federal contractors. Proof of vaccination will be required.
Relocation Assistance Provided: Yes