General Electric CIO - GE Digital in San Ramon, California
Role Summary:The CIO, GE Digital serves as a key member of the senior-management team for the GE Digital organization.
In this role, you will:
Own IT’s vision, strategy, budget and portfolio:
Define the vision and mission of the IT team; invoke high spirits in a distributed environment.
Simplify total cost of IT – from within benchmark (4% of sales) to world class (2% of sales).
Continually improve the Portfolio Kanban, Backlog and Delivery processes
Be an active member of the GE Digital Leadership Team:
Proactively advise the Senior Leadership Team (SLT) on the emerging technologies and digital trends that are most relevant to the company's goals and evolving needs.
Using Portfolio Kanban, ensure that every single work item has an associated dollar value – and tie the value to the business value drivers and success metrics.
Ruthlessly prioritize requests across the business; facilitate discussions across the SLT to generate buy-in for large program decisions.
Evangelize new opportunities possible with technology investment; challenge status quo and drive data/digital disruption
Provide guidance to Commercial teams – act as a resource for various sales and marketing teams, providing valuable input as a buyer persona of enterprise software.
Provide guidance to Product teams – act as an infrastructure operations expert, helping the engineering team focus on product quality and meeting customer needs.
Dramatically improve end user experience:
Partner with Corporate to dramatically improve end user Net Promoter Scores.
Increase GED’s ownership of the experience – simplify personas served; implement rigorous testing and change management before deploying changes to users.
Drive continual improvement on end user imaging; drive towards a defect-free, pleasant user experience where things that should work, just work.
Finish a full-scale transformation:
Continue the transition from Project to Product; both organizationally and group mindset.
Continue driving the team towards Agile-Lean methodologies, driving high adoption of DevOps tools (QA automation and CI/CD), and basic ITIL practices.
Simplify a bloated architecture due to mergers and shadow IT; reduce application count to industry benchmarks; provide a clean data-driven view of business activities.
Ensure a smooth implementation of a singular GED ERP (Oracle Fusion Cloud) through 2022.
Influence & facilitate program definition to re-implement a deprecated Salesforce instance, moving to Salesforce suite (Sales Cloud, Service Cloud, Communities, Lightning, Heroku, custom apps, etc.).
Influence the business to see data as an asset versus maintenance tasks.
Move to service-oriented organization that values self-service methodologies – take IT out of most processes, giving liberties to citizen developers.
Future-proof the organization:
Implement privacy and compliance by design into continuous delivery.
Build formal career paths and grow young talent pipeline, both on and offshore.
Managed in/outsource mix; insource key roles to increase quality and continuity of products.
Prioritize employee engagement, foster a growth mindset by seeking opportunities for employees to develop skills aligned with their interests, strengths and needs of the business.
Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math).
A minimum 12 years of professional experience.
- Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
A minimum of 12 years work experience, ideally in information technology, information management, engineering or related roles.
A minimum of 3-5 years work experience as a CIO partnering with a business
GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.
Additional Eligibility Qualifications:GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).Additional Locations:United States;Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, Wyoming;San Ramon, Remote in West Coast;