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General Electric Lead Engineer - Technical Application Engineering in San Francisco, California

Job Description Summary

The Lead Technical Sales Specialist – Protection & Control is responsible for providing technical leadership in support of sales on the GE Grid Automation Protections & Control product portfolio, including working closely with the customer to influence requirements, demo solutions, promote the business value proposition of Grid Automation’s products and solutions and develop product strategy with the product line.

Job Description

Essential Responsibilities

  • Acts as expert consultant to guide customers in planning and development of technical solutions.

  • Lead customers in architecting, commissioning, and testing new protection and control technologies.

  • Provide voice of customer feedback to the product technology team and provide a link from the customer to marketing, engineering and product development teams.

  • Lead technical presentations presented to customers in support of sales or service.

  • Works with customers to understand problems and consults to solve problems based on GE solutions. Work with product management to develop product strategies to solve customer problems. Works with senior management to develop business case around product strategies which solve customer problems.

  • Provide product training and application training to customers, sales force, and TAE team.

  • Work directly with customers and team members to influence technical specifications and support sales team to close key orders.

  • Support Commercial Segment Leaders and Product Line Leaders with definition and execution of the Product Line strategy, with emphasis on Product enhancement, New Product Introductions, and value proposition.

  • Prepare and present technical presentations, white papers, and case studies at industry conferences.

  • Acts as technical support to the commercial teams, providing technical expertise during Customer presentations, demonstrations and sales calls. Often leading and presenting the presentation or demonstration.

  • Develop and cultivate long-term relationships at the technical levels of customer organizations

  • Coordinate with sales teams to make customer calls and presentations and participate in bid meetings and site walk-through meetings with customer as necessary

  • Partner with peers and management to enhance selling techniques and approaches in line with both the region's growth objectives and Grid Solutions initiatives

Qualifications/Requirements

  • Bachelor's Degree in Electronics or Electrical Engineering or Control & Instrumentation Engineering from an accredited college or university

  • Minimum 5 years of experience in power system protection and control

  • Minimum of 5 years’ experience working with transmission utilities.

Eligibility Requirements:

Ability and willingness to travel when necessary

Desired Characteristics/Experience

  • Presented White Papers at major industrial conferences.

  • Working across several layers of the business to develop and implement product strategies for customers.

  • Presented application and product training

  • Recognized as a thought leader within the protection and control industry

  • Perform Power system protection coordination studies, short circuit studies and relay setting calculations and provide support for field installation

  • Power system automation and communication expertise

  • Hands on expertise in configuring and troubleshooting protection and control systems

  • Substation automation, SCADA, and RTU application expertise

  • Integration of various Utility and Industrial protection and control systems

  • Conveys deep understanding of industrial and utility relaying protection schemes

  • Demonstrates practical experience with protective relay settings, features and network communications

  • Excellent communication and presentation skills, both written and verbal

  • Ability to maintain professional demeanor and interact with all levels of customers

  • Strong background in a customer-interfacing role

  • Work efficiently without direct supervision

  • Desire to work outside of boundaries and drive change

  • Demonstrate practical experience with protective relay settings, features and network communications

  • Self-starter with a positive, customer focused attitude

  • Strong creative and problem-solving skills

  • Flexible and adaptable; open to change and modification of tasks

  • Able to share ideas and work well in a team environment

  • Proactive approach to tasks - displays initiative

  • Strong organizational & communication skills and a proactive and open approach to conflict resolution

  • Demonstrated proficiency in Microsoft Office applications

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

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