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General Electric Healthcare Services Account Manager in San Francisco, California

Role Summary:The Healthcare Services Account Manager (HSAM) is responsible for creating and winning Service sales opportunities in an assigned territory.

Essential Responsibilities:

  • Accountable for Annual achievement of multiple sales and revenue OP targets for assigned territory.

  • Provide input to deal pricing strategy and ensure pricing compliance for segment opportunities.

  • Generate leads for Asset Management /Optimization opportunities.

  • Manage install base and drive lifecycle management. Maintain strategic focus on lifecycle cost for GE equipment.

  • Collaborate with Director of Service (DOS) and Account Executive (AE) within the Zone to provide seamless customer service.

  • Manage operating plan objectives relative to Point of Sale (POS), Renewal (DI, CS) Warranty Conversion, Multi-Vendor Expansion, and GE Winbacks

Cultivating, leveraging, and developing long-term customer relationships, including "C" level and Senior VP level relationships, coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs.

  • Identify & respond to key account technical and departmental decision makers’ needs and maintain customer contact records in the relevant CRM tools.

  • Track and communicate market trends to/from the field including competitor data, and develop and lead effective counter-strategie .

  • Maintain up to date detailed knowledge of customer products and services.

  • Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers.

  • Continuously update understanding of customers changing clinical and/or operational issues and challenges .

  • Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision-making process.

  • Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company.

  • Prospect for new customers and business in addition to growing and maintaining our existing customer portfolio.

  • Share and follow-up identified leads to other product lines within own accounts and or One GEHC accounts.


  • Bachelor’s degree and a minimum of 2 years selling experience OR an associate degree with a minimum of 5 years selling experience OR a high school diploma with a minimum of 10 years selling experience.

Previous experience in the Healthcare industry and/or commercial sales.

  • Excellent verbal and written communication skills in local language.

  • Ability to synthesize complex issues and communicate in simple messages.

  • Excellent negotiation & closing skills.

  • Strong presentation and relationship building skills.

  • Ability to energize, develop and build rapport at all levels within an organization and work well within a team.

  • Must be willing to be located in the San Francisco Bay Area (or surrounding cities).

  • Valid motor vehicle license.

  • You must be legally authorized to work in the United States without restriction.

Desired Characteristics:

  • Proven experience and success selling capital equipment and/or Service.

  • Hospital executive relationship building skills.

  • Excellent computer and analytical skills.

  • Strong understanding on the US Healthcare system and buying groups.

About Us:GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

Additional Eligibility Qualifications:GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).Additional Locations:United States;California;San Francisco;