General Electric Biomedical Technician 3 Site Lead - Thousand Oaks CA in San Francisco, California
Job Description Summary
Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer's biomedical equipment. Function as a Site Leader.
Location: Thousand Oaks, CA
Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections, and maintain effective customer relations.
Lead, instruct, and assist technicians on basic and complex repairs/resolution.
Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to strong customer relations and customer satisfaction.
Implement GE/customer facility contract and support customer and business goals/objectives.
Share on-call responsibility.
Document all repair actions and submit reports/summaries according to schedule.
Ensure proper care of spares, tools, and test equipment, and ensure calibration.
Maintain approved parts inventory.
Manage vendor's service delivery processes in compliance with GE policies, as instructed.
May perform role of site leader (e.g., direct activities of fellow BMET's assigned to site, engage in a more interactive customer relationship, interact with customer leadership, participate in a Safety Committee).
Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering,
or related field and 4+ years of experience servicing medical equipment;
OR equivalent military education and 4+ years of experience servicing medical equipment;
OR High School Diploma/GED and 6+ years of experience servicing medical equipment.
Proficiency in completing electronic documentation using technological tools (e.g., Ipad, Iphone) and familiar with technological programs (e.g., Microsoft Office).
Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership).
Experience interfacing with both internal team members and external customers as part of a solution
based service process.
Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
Ability to work independently and as a team to implement solutions through problem solving.
The successful applicant must comply with GEHC's standard background check, including a post-offer drug test.
In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
Special Physical Requirements:
Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.
Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.
Specific vision abilities required by this job may include color, close vision, di
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/englobal/desktop/assets/images/posterscreenreaderoptimizedwsupplement.pdf . at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes