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Job Information

General Electric Sr Manufacturing Staff Manager 1 - Plant Management in Rugby, United Kingdom

Job Description Summary

The Service Centre leader is responsible for running the Service Centre in accordance with the GE values and operational expectations. Developing the team and demonstrating accountability for operational, functional, business and company objectives, managing complex technical issues and multiple cross-functional stakeholders.

The SCL is also a key member of the site leadership team

Job Description

Role & Requirement

  • Lead by example with a focus on EHS, Quality, Compliance and excellence in execution

  • Proactively manage customer relationships to remain current with their required outcomes

  • Ensure an open reporting culture from the grass roots level upwards

  • Ensure clear communication of key customer/business priorities to employees Lead Strategic partnerships, growth initiatives and KPI alignment

  • Creation and execution of the Service Centre operating plan

  • Collaborative approach with multiple stakeholders to ensure customer requirements are met, building relationships and escalating as appropriate

  • Coach and develop employees to support their performance and growth

  • Lead the Service Center to achieve goals in asset utilisation and process improvement

  • Continuously improve/simplify manufacturing processes and operating rhythm to meet Fulfillment 5 goals

  • Drive operational excellence in all areas

  • Provide effective leadership to enhance cost effectiveness and create a diverse, highly functioning team, communicate openly across the Service Centre and enable union relations

  • Identify, win and support new manufacturing and services opportunities for the business

  • Maintain compliance of GE policies, procedures and initiatives

  • Act as the main Service Centre interface with Customers regarding work in progress, service offerings, and other service related activities

  • Maintain positive and constructive employee relations

  • Drive opportunities for operational growth with existing and new customers

  • Blueprint planning and delivery for the Service Center

  • Part of the SP local management team supporting SP activities including working with the local representatives as appropriate.


  • Likely to have a Master’s Degree in Engineering or Business Management from an accredited university or college or able to demonstrate equivalent learning through experience

  • Minimum of five years in a commercially focused, operational execution role

  • Inclusive communication and collaborative approach

  • Able to demonstrate a good understanding of working in a service environment and the ability to translate that understanding in to action

  • Demonstrated ability to self-direct within defined responsibilities and to develop talent to grow into more responsible roles

  • Experience with forecasting, budgeting and planning

  • Must be a team player willing to sacrifice individual goals when needed

  • Knowledge of Lean and/or alternative continuous improvement methods

Additional Information

Relocation Assistance Provided: No