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General Electric Steam Service Engineer in Richmond, Virginia

Role Summary:The Steam Service Engineer will be responsible for technical support during ITO (inquiry to order) and OTR (order to remittance) for GE and oOEM steam turbine outages and complex repair projects. You will provide technical recommendations during outage planning and execution, technical guidance to field engineers during outages for Americas region, and will collaborate within the global rotating equipment product line engineering teams for product support and technical risk assessments.

Essential Responsibilities:Essential Function is to partner with global rotating equipment engineering teams to develop cost-effective and quality focus solutions to meet customer needs.

As Steam Service Engineer, you will be responsible for:

  • Technical support during ITO (applications engineering) and OTR (requisitions engineering) for GE steam turbines minor upgrades (engineered solution) and complex workshop repair projects

  • Prepare engineering technical recommendations during outage planning (field service instructions, technical information letters, technical approval to quote, service bulletins) and execution (repair growth work, etc.) for GE and non-GE steam turbines (WH, Siemens, MHI, Toshiba)

  • Collaborate and partner with sales / service directors, on site services, repair networks and parts engineering group to provide technical support and recommendations

  • Provide product service and plant operational support to field engineers during planned and unplanned outages for non-GE machines

  • Collaborate and integrate with rotating equipment product line teams for product design and service support


  • Bachelor’s Degree in Engineering or related field of study from an accredited college or university

  • Minimum 3 years of experience in steam turbine service engineering, outage engineering, and repairs

  • Minimum 1 year of field execution experience

Desired Characteristics:

  • Good understanding of steam turbine and balance of plant systems and operations

  • Strong knowledge of products offerings and designs for non-GE steam turbine fleets are preferred

  • oOEM plants outage execution and repairs experience will be bonus

  • Capable of providing concise technical directions with strong analytical and problem-solving skills

  • Deliver on commitments, sense of urgency to respond quickly and efficiently, proactive, self-starter

  • Able to communicate technical information in a clear and concise manner, both in writing and verbally

  • Change agent – ability to engage employees globally and empower teams to drive change

  • Ability to effectively prioritize and manage multiple projects

  • Continuous improvement mindset with the ability to recognize opportunities for productivity improvements

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About Us:GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

Additional Eligibility Qualifications:GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).Additional Locations:United States;Virginia;Richmond;