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General Electric Quality Program Management Leader, ONW International in Richmond, Australia

Job Description Summary

At Onshore Wind (ONW) International, we are in the process of a Quality Transformation focusing on people, process and systems. The Quality Program Management Leader will report into the Quality Leader for ONW International and play a pivotal role in this transformation journey by supporting accelerated resolution of emergent quality issues by demonstrating an end-to-end ownership.

Job Description

Essential Responsibilities

  • Standing up a cross-functional tier team within 6-72 hours of issue identification, based on Customer Impact Number (CIN) scores

  • Developing an integrated program plan and running an operating mechanism to minimize CoPQ impact on GE for the assigned issue… which includes:

  • Roll-out of internal and external communication material within 6-72 hours of issue identification

  • Working with engineering teams to kick-off the root cause investigation action-plan, including establishing the list of impacted turbines

  • Supporting project controls, project finance and controllership team with necessary operational inputs as single point of contact on the assigned issue

  • Partnering with Project/Region Quality Leaders and Project GMs to minimize the impact of the issue on On-time (handovers), Cash Collection and Op Profit

  • Representing the cross-functional team and related operational impact of the issue at VP level reviews

  • Evaluation of potential recovery options (supplier / sub-contractor / insurance) while supporting region quality leaders in the implementation of permanent corrective actions (PCA) into respective functional standard work

Qualifications / Requirements:

  • Holds a degree in Engineering, with 8-10 years of experience and a keen interest in switching to or growing within the Program Management / Quality functions

  • Experience working in project/program management roles or field and fleet based roles along with PMP certification, is desirable.

  • Experience independently managing initiatives in a cross-functional, global setting.

  • Strong inclination to “own” an issue and drive it to closure

  • Ability to maintain clear thinking and focus during crisis with strong communication skills

  • Basic understanding of Lean and Continuous Improvement methodologies, along with the willingness to learn with urgency

Additional Information

Relocation Assistance Provided: No