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General Electric Commercial Operations Manager in Remote, Malaysia

Job Description Summary

Commercial Manager is responsible for proposal development (e.g., written, oral, demonstrations), including maintaining schedules, organizing resources, coordinating inputs and reviews, ensuring bid strategy implementation, resolving internal team issues, and providing process leadership on low to medium complexity deals.

Preparation of proposals/bids, contract negotiation and compliance with contract commitments and commercial risk assessment.

Job Description

Roles and Responsibilities

  • Leads special projects and smaller programs in the functional area or affected business organization and ways of working for the comm ops team

  • Guided by commercial practices and policies. Has moderate influence over comm ops priorities.

  • Has limited independence in achieving commercial objectives within DOA and risk checklist guidelines.

  • Jobs at this level operate with some autonomy but are covered by well-defined Commercial policies or review of end results.

  • The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (typically annual volume, margin and compliance requirements).

  • Assist in commercial opportunity planning , Inquiry to Order (ITO) processes, ITO lead for business reviews on low-medium complexity deals. Given the development opportunity to lead some large/complex opportunities.

  • Develop proposals; negotiate with customers on standard MPSA terms.

  • Starting to drive competitive/value based pricing strategies. May include compiling and submitting required tender documentation.

  • Has some degree of independence in achieving commercial objectives within DOA and risk checklist guidelines.

  • Contribute to win loss analysis - higher level of proficiency

Domain & Business Expertise

  • Able to develop bid plans for low-medium complexity opportunities in liaison with the sales lead and solution owner and is responsible for managing them through to conclusion

  • Bid management experience, working across most if not all stages of the bid process with a successful record of accomplishment and positive winning record

  • Regularly contributes to content library to improve standard content by submitting new content or updates to existing content, using the official content submission process

  • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

  • Developing in-depth knowledge of sales territory, product lines, markets, sales processes or customer groups. Uses prior experience and acquired commercial expertise to execute policy/strategy.

  • Contributes to process improvements they may have identified or help to identify

  • APMP-Professional or equivalent experience preferred

  • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

  • Work across the organization in matrix environment within a region to lead the proposal process and complete deliverables

  • Support opportunities within a single vertical though developing the ability to bid across industries or regions.

  • Organizes and facilitates of strategic and operational calls related to the opportunity

  • Maintains appropriate knowledge of the technical and regulatory environments

  • Stays informed of industry trends that may inform work.

  • This role requires moderate experience in the Sales & Digital Sales Operations

  • This role requires advanced experience in the Sales & Proposals. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).

Desired Characteristics

  • Able to independently identify and resolves low-medium complexity issues around client enquiry requirements and GE's capabilities with support

  • Most decisions are within a defined framework, but some autonomy in the final decisions for own proposals.

  • Uses prior experience and on-the-job training to solve straightforward tasks.

  • Has access to technical skills and analytic thinking required to solve problems.

  • May use multiple internal sources outside of own team to arrive at decisions.

  • Identifies and participates in ways to improve the efficiency and quality of processes and the resulting deliverables

  • Contributes to assigned client relationship improvement activities and implementation

  • Performs quality control activities per the appropriate process/requirements

  • Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services.

  • Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.

  • Supports on-boarding activities for new starters, including mentoring to ensure proper on-boarding

  • Acts as a resource for colleagues with less experience

  • Prepares high quality and accurate documents in accordance with agreed strategy and expectations under the pressure of changing timelines

  • Able to liaise with third party vendors/vendor managers for provision of quotations and/or information where required

  • Supports facilitating internal and external opportunity management negotiations (i.e. pricing, purchasing process, terms negotiations)

  • Comfort managing a team of subject matter experts, including technology, business process, commercial and legal experts through influence and providing sales process advice & guidance when required

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position