General Electric Senior Services Engineer - Electricity Market Systems in Redmond, Washington
In this role, you will work closely with customers to understand and define requirements, develop technical proposals, and set expectations for software implementations/upgrades and interface projects. You will act as the technical lead, as well as an individual contributor, on these engagements, contributing to software implementation, troubleshooting, customization, and integration into customer systems while balancing scope versus project time and resource commitments.
You will act as an SME for the organization, coordinating cross-organizationally and independently mentoring peers.
Provide expert knowledge and experience to collaborate with the customer to identify technical requirements and estimate the technical effort required to implement complex software solutions
Provide technical support to Energy Management (EMS) or Wholesale Electricity Market Management (MMS) applications
Perform all installation and/or programming tasks related to agreed interface & conversion specifications and/or application assignments, including agreed upon system tailoring and customizations
Collaborate with Project Managers and Services Consultants throughout the project to identify and scope applications changes while adhering to the change management process
Execute on and serve as technical lead for the implementation of software solutions.
Own technical deliverables during the entire lifecycle of the projects.
Engage throughout the full lifecycle of assigned projects, influencing decisions on design, and functionality to keep projects on track in terms of budget, time, and customer expectations.
Effectively leverage product capability, driving standardization, limiting customization, and maximizing reuse of content developed for previous solutions.
Interact with Product Development Team, Commercial Team, Customers, Solution Providers (Partner / Integrators), and other cross-functional teams as required for the solution and implement processes to ensure best use of GE Digital products and services.
Effectively communicate both verbally and in writing with peers and team members as an inclusive team member, supporting pre-sale strategy (as needed) and project execution.
May serve as a technical leader or mentor on complex, integrated customer implementations, either within individual project teams and/or cross-organizationally.
Effectively apply GE Digital execution methodology and project standards.
Maintain & continuously update technical skills and knowledge.
Work independently as well as part of the team.
Maintain strong customer relational and communication skills Qualifications/Requirements: Basic Qualifications:
Bachelor’s degree and 3 -5 years of experience in Energy Management Systems (EMS) or Wholesale Electricity Market Systems software services.
3+ years’ experience with Linux, SQL or Oracle databases, Intersystems CachéTM Object Script, C++, Java, Web Services, SOA technologies, or similar programming languages/technologiesEligibility Requirements:
Legal authorization to work in the U.S. is required. GE may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills.
Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
Must be willing to travel 10-20% of the time
Must be willing to work out of an office located in Redmond, WA. Desired Characteristics:
An understanding of transmission reliability control.
An understanding of the wholesale electricity market principles at the market level or at the asset owners and plant operators
Demonstrated ability to learn new software development practices, languages, and tools
Strong spoken and written English language skills
3-5 years’ experience in software analysis, design, methodology, development and architecture#DTR About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Locations: United States; Washington; RedmondGE will only employ those who are legally authorized to work in the United States for this opening.