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General Electric Senior QA Engineer in Providence, Rhode Island

Job Description Summary

As a senior member of the SupportCentral team in the US, you will be responsible for designing and contributing to an End-to-End Automated QA process for a major feature of SupportCentral NextGen. You will work independently and contribute to the immediate engineering team and to other teams across business. You will participate in & contribute to design discussions from a QA perspective. You will be expected to take ownership of end-to-end QA tasks for certain modules or feature-sets and mentor junior test engineers to help drive QA best practices within the group.

Job Description


  • Provide technical leadership while defining, developing, and evolving software and its automated quality control process in a fast paced and agile development environment using the latest software QA automation technologies and infrastructure (Azure)

  • Expert in creating, designing, and implementing an Automated QA Test Processes that meets standards and delivers desired functionality using the technology selected for the project. Demonstrates the initiative to explore alternate technology and approaches to solving problems.

  • Implement Automated QA Pipelines using Azure DevOps Repos (git) and Azure DevOps Pipelines to create a continuous feedback loop to better assist our Development Process

  • Assess application performance, quality, and customer outcomes then optimize and improve it through best practices, automation, and continuous process improvement.

  • Proactively shares information across the team, to the right audience with the appropriate level of detail and timeliness

  • Capture critical CTQ’s and requirements by brain storming with Senior Architects, Data Scientists, Businesses, and Product Managers

  • Engage in technical discussions; participate in technical designs, and present technical ideas through white boarding.

  • Ensure that completed tasks are delivered to meet the product release goal. Maintain code quality through best practices, unit testing, and code quality automation.

  • Serve as subject matter expert that meet standards and deliver the desired functionality using the technology selected for the project.

  • Organize and manage robust Application Regression Plans using Azure DevOps Test Case Management

Basic Qualifications

  • Bachelor’s Degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering and Math)

  • A minimum of 5 years of professional experience Computer Science OR Master’s degree with 4 years of experience software development (enterprise, web-based, etc)

  • Successful Completion of Microsoft Azure AZ900 Certification with a passing score

Desired Characteristics

  • Previous experience using SupportCentral NextGen Platform and knowledge on implementing Customer Solutions

  • Strong knowledge on the following testing tools and frameworks: Protractor, Selenium, PostMan (Newman), JMeter, Gatling, etc.

  • Expert in cloud fundamentals specifically for Microsoft Azure platform (AKS, ACS, Azure Storage, Azure Compute)

  • Proficient in writing software build and deployment automations using Microsoft Azure DevOps Yaml Pipelines

  • Experience in managing version control systems (SVN, GIT, branching, merging etc…)

  • Demonstrates the initiative to explore alternate technology and approaches to solving problems

  • Skilled in breaking down problems, documenting problem statements and estimating efforts

  • Influences through others; builds direct and "behind the scenes" support for ideas. Preemptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome. Uses experts or other third parties to influence.

  • Able to verbalize what is behind decisions and downstream implications. Continuously reflecting on success and failures to improve performance and decision-making.

  • Understands when change is needed. Participates in technical strategy planning.

  • Strong oral and written communication skills

  • Strong interpersonal skills

  • Effective team building and problem solving abilities

  • Persists to completion, especially in the face of overwhelming odds and setbacks. Pushes self for results; pushes others for results through team spirit

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE requires U.S. employees to be fully vaccinated against COVID-19, unless an employee is in a state where this requirement is temporarily paused for federal contractors. Proof of vaccination will be required.

Relocation Assistance Provided: No