General Electric Product Sales Specialist Medical Imaging (Surgery) in Parramatta, Australia
Job Description Summary
The Imaging Surgery Product Specialist actively drives sales of this GE Healthcare portfolio and provides the formal clinical and technical expertise for the assigned products/solutions and services. You are expected to differentiate GE’s product offerings, convey compelling value propositions, qualify identified opportunities, develop and present solutions proposals and quotations, and respond to customers’ clinical & technical questions. You will have the clinical ability to provide post-sale customer support including on site clinical in-servicing and go-live support. The Product Specialist works in conjunction with the Account Managers where required however you will lead the opportunity management process for your products.
Is accountable to achieve the Product/Solution/Service orders OP target for assigned accounts and or territory
Forecast orders and sales within the applicable funnel tools and reports for products in the assigned territory/accounts
Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed
Establish and develop strong business relationships, identify and respond to key decision makers needs, record and maintain account contact records in the relevant CRM tools (Salesforce.com)
Ensure correct pricing for your product portfolio inline with the ANZ market.
Establish and develop a network of key opinion leaders within your assigned territory
Communicate and track market trends to/from the field including competitor data, and support implementation of effective counterstrategies.
Maintain up to date detailed knowledge of their product / services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers.
Maintain up to date market and competitor knowledge related to their product/solutions/services.
Continuously update their understanding the customers changing clinical and/or operational issues and challenges
You will be required at times to develop, coordinate and deliver product training to customers on software, applications delivery and/or equipment use and monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships
Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision-making process towards a successful outcome for GE
Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company
Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
One GEHC Teamwork
- Educates account team members where required on their product/service/solution strategy and offerings.
Adhere to and uphold highest standards of compliance to relevant international and local Regulatory and GE Healthcare Promotional Codes
Adhere to all applicable GE and GE Healthcare compliance policies, codes and training requirements
Identify and report any quality or compliance concerns and take immediate corrective action as required.
Quality Specific Goals
Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
Complete all planned Quality & Compliance training within the defined deadlines
Maintain knowledge of and understand all applicable Global Privacy and Anti-Competition Policies and operate within them to ensure that no company policy or Local/ Int’l Law is broken.
Maintain knowledge of and understand all applicable Environmental Health Policies and operate within them to ensure that no company policy or local / Int’l Law is broken.
Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
Bachelor’s Degree, Medical Radiation Science and minimum 3 years clinical experience
Minimum 3 years technical product promotion/selling experience in a medical, healthcare or technical field (e.g. biomedical engineering, medical physicists)
Previous experience in the Healthcare Industry
Strong ability to interface with both internal team members and external customers as part of solutions-based sales approach
Excellent ability to develop and build rapport at all levels within an organization and be a team player
Excellent verbal and written communication skills in local language as well as good command of English
Strong presentation skills with excellent ability to synthesize and explain complex issues
Able to travel
Valid motor vehicle license
Post graduate degree in physics or related technical/engineering disciplines
Previous experience as a radiologist/technologist and or healthcare professional within a hospital/private practice setting
Relocation Assistance Provided: No