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General Electric Digital Customer Support Engineer in Palma de Mallorca, Spain

Job Description Summary

The Digital Customer Support Engineer is responsible for providing technical support and/or application support including maintenance for GEHC customers.

Job Description

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Essential Responsibilities :

  • Troubleshooting, installation, maintenance and service repair needs on designated equipment

  • Responsibly completes all administration tasks on time. Ensures timely completion of inspections documentation for assigned accounts and be responsible for quality solutions at client sites.

  • Adhere to and advance the use of GEHC coding conventions, tools, and documentation.

  • Specify, set up, code, and process complex conversion and interface for assigned clients, meeting all project plan dates set

  • Meet with customers as necessary, analyze their needs, and provide insight into products and their functionality

Qualifications/Requirements :

  • Valuable background in Healthcare IT technologies, either imaging or clinical systems and interoperability standards (IHE, DICOM, HL7, FHIR, XML)

  • Ability to work independently and significant Field Services experience

  • Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs

  • Based in Mallorca island. Good English and Spanish speaker

  • EU work permit

If contracted in Spain: Non-national candidates are responsible to know the minimum documentation requirements to be able to be contracted in country: NIE- Social Security Affiliation Number in Spain (NAF) and Bank Account in Spain. They must be in possession of them at the time of start hiring. GE will not sponsor this requirement.

Desired Characteristics:

  • Catalan language is optional, but desirable

  • Desirable Degree level or equivalent knowledge or experience

  • Works productively in a pressurized and change environment

  • Supporting & Cooperating skills: team spirit, listening skills. Follows procedures and policies.

  • Operative systems management: windows and linux server environment. Database management knowledge desirable.

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

Relocation Assistance Provided: No

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