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General Electric Business Process Analyst in Overland Park, Kansas

Job Description Summary

The person in this role will report to the A&H Operations leader and will manage critical, day-to-day activities and influence business goals and strategies. You’ll be responsible for managing communication with ceding companies, using your long-term care insurance knowledge to drive business decisions, and supporting the A&H Operations leader with special projects and initiatives.

Job Description


  • Act as key contact point for certain ceding companies to manage inquiries and other communications.

  • Use insurance business knowledge to provide insight to modernize reporting and analytics in conjunction with IT and data science functions.

  • Be a champion of data quality working with internal and external stakeholders to continuously improve the quality of data.

  • Understand and apply Lean and process improvement methodologies to daily work.

  • Analyze potential business transactions for feasibility and prepare recommendations to senior management.

  • Work with data science team on predicative analytics to better understand business trends and support inquiries by senior management.

  • Work with claims leader on various innovative programs and initiatives that can better our business and benefit our long-term care policyholders.

  • Develop and maintain value analysis tools for driving strategic and optimum operational decisions for the A&H Operations team.

  • Build and maintain relationships with internal stakeholders and external clients and partners.

  • Build and maintain an effective partnership with actuarial, finance and other internal teams to ensure collaboration and operational efficiency.

  • Manage audit and compliance inquiries from both internal and external sources.


  • Bachelor’s degree in Business, Insurance, Finance, Actuarial Science, or related study

  • Minimum 5 years experience in insurance industry, preferably in the long-term care field

  • Operations experience working with external clients and understanding contractual insurance language

  • Analytical skills to interpret complex data sets and develop data-driven innovative solutions

  • Proficiency in Microsoft Office Suite, and prefer Power BI/Business Objects skills

Desired Characteristics :

  • Strategic thinker and self-starter

  • Strong analytical and organizational skills

  • Strong business acumen and operational mindset

  • Experience with long-term care and disability insurance products, policy forms, and reinsurance contracts

  • Ability to communicate complex topics to a variety of audiences


To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes