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General Electric A&H Insurance Operations Team Lead in Overland Park, Kansas

Job Description Summary

The person in this role will report to the A&H Operations leader and will manage critical, day-to-day activities and influence business goals and strategies. You’ll be responsible for managing communication with ceding companies, use your insurance knowledge to drive business decisions and support the A&H Operations leader with special projects and initiatives.

Job Description


  • Act as key contact for certain ceding companies to manage inquiries and other communications.

  • Build and maintain effective partnerships with internal stakeholders (actuarial, risk, finance) and external clients and partners.

  • Work both internally and externally to make sure treaties are administered properly.

  • Understand, enforce, and amend reinsurance agreements as needed.

  • Be a champion of data quality, working with internal and external stakeholders to continuously improve the quality of data.

  • Understand and apply Lean and process improvement methodologies to daily work.

  • Continuously drive improvements to enhance operational efficiency.

  • Analyze potential business transactions for feasibility and prepare recommendations to senior management.

  • Assist with the modernization of the client audit program which includes ceding companies and respective third-party administrators.

  • Manage audit and compliance inquiries from both internal and external sources.

  • Work on various innovative programs and initiatives that can better our business and benefit our long-term care policyholders.

  • Work with data science team on predicative analytics to better understand business trends and support inquiries by senior management.

  • Use insurance business knowledge to provide insight to modernize reporting and analytics in conjunction with IT and data science functions.

  • Develop and maintain value analysis tools for driving strategic and optimum operational decisions for the A&H Operations team.


  • Bachelor’s degree in Business, Insurance, Finance, Actuarial Science, or related study

  • 5-10 years’ experience in insurance industry, preferably in the long-term care field

  • Operations experience working with external clients and understanding contractual insurance language

  • Analytical skills to interpret complex data sets and develop data-driven innovative solutions

  • Ability to take detailed analysis and clearly present ideas and improvements to C-level team

  • Insurance auditing experience

  • Proficiency in Microsoft Office Suite, and prefer Power BI/Business Objects skills

Desired Characteristics :

  • Strategic thinker and self-starter

  • Strong analytical and organizational skills

  • Strong business acumen and operational mindset

  • Experience with long-term care and disability insurance products, policy forms, and reinsurance contracts

  • Ability to communicate complex topics to a variety of audiences


  • Must submit application for employment through COS internal candidates) or (external candidates)

  • Must be willing to comply with pre-employment screening, including but not limited to drug testing, reference verification and background check. Must have unrestricted authorization to work in the US

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19. Some GE customers currently have vaccination mandates that may apply to GE employees.

Relocation Assistance Provided: No