General Electric Human Resources Specialist in Other, Massachusetts
GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
The HR Specialist will be responsible for representing GE Power and Renewable Energy in the management of disability claims. In this role, you will function as the liaison between employees, supervisors, HR and Disability Management Representatives (i.e., CARE, Disability and Leave Center [DBLC]).
Provide support and guidance to employees, supervisor, HR and disability representatives as they relate to disability claims and return to work
Maintain CARE management documentation system on each employee to include specific documentation of all CARE management contacts in IDB3, ViaOne and Cority as needed
Update required applications on employee status changes as required to accurately reflect employee absences, including personal disability, Disability pension and FML
Contact disabled and/or injured employees and advise them of DBLC or Sedgwick processes to assist in coordination of return to work plans
Contact providers to schedule appointments, request clinical documentations, return to work notes and other information as needed to support the CARE team in claim management
Refer employees to Case Management at DBLC, Adjusters and/or business designee if there are problems identified that will impact early return to work and/or current treatment plan
Maintain effective communication with employee and business designee regarding return to work plans / progress toward same
Escalate complicated cases and cases requiring legal involvement to Care Manager providing historic documentation and adhering to HIPAA requirements
Coordinate with / refer to CARE Manager on issues regarding employee’s eligibility for and/or understanding of benefits
Support Care Manager on ADA accommodation needs
Record and maintain data on program and provide reports to stakeholders on a regular basis
Provide employee details as needed to HRBP's and EHRM's, including specialized reporting and analysis
Maintain and protect confidential data with utmost scrutiny, judgment and care
High School Diploma / GED
Minimum of 2 years of experience in a medical office setting
Minimum of 2 years of experience in managing disability claims
Associate's Degree in a medical field from an accredited university or college
Knowledge / expertise in web-based applications (i.e., Kronos, Cority, ViaOne)
Knowledge and application of basic management skills and practices
Working knowledge of medical terminology
Approachable, responsive and proactive resource with the ability to interface with multiple customers
Ability to work independently while comfortable reaching out for assistance when needed
Supportive team player with a strong drive to create a positive work environment
Ability to use solid judgment ensuring integrity, compliance and confidentiality
Ability to communicate in an effective manner, both verbally and in writing
Detail-oriented mindset with excellent organizational skills
Excellent time management skills
Strong problem-solving skills with the ability to make independent decisions, manage conflicting priorities in a fast paced environment and self-manager high volume workload
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Locations: United States; Massachusetts; Other
GE will only employ those who are legally authorized to work in the United States for this opening.