General Electric Human Resources Specialist in Other, Massachusetts

About Us:

GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:

The HR Specialist will be responsible for representing GE Power and Renewable Energy in the management of disability claims. In this role, you will function as the liaison between employees, supervisors, HR and Disability Management Representatives (i.e., CARE, Disability and Leave Center [DBLC]).

Essential Responsibilities:

  • Provide support and guidance to employees, supervisor, HR and disability representatives as they relate to disability claims and return to work

  • Maintain CARE management documentation system on each employee to include specific documentation of all CARE management contacts in IDB3, ViaOne and Cority as needed

  • Update required applications on employee status changes as required to accurately reflect employee absences, including personal disability, Disability pension and FML

  • Contact disabled and/or injured employees and advise them of DBLC or Sedgwick processes to assist in coordination of return to work plans

  • Contact providers to schedule appointments, request clinical documentations, return to work notes and other information as needed to support the CARE team in claim management

  • Refer employees to Case Management at DBLC, Adjusters and/or business designee if there are problems identified that will impact early return to work and/or current treatment plan

  • Maintain effective communication with employee and business designee regarding return to work plans / progress toward same

  • Escalate complicated cases and cases requiring legal involvement to Care Manager providing historic documentation and adhering to HIPAA requirements

  • Coordinate with / refer to CARE Manager on issues regarding employee’s eligibility for and/or understanding of benefits

  • Support Care Manager on ADA accommodation needs

  • Record and maintain data on program and provide reports to stakeholders on a regular basis

  • Provide employee details as needed to HRBP's and EHRM's, including specialized reporting and analysis

  • Maintain and protect confidential data with utmost scrutiny, judgment and care

Qualifications/Requirements:

  • High School Diploma / GED

  • Minimum of 2 years of experience in a medical office setting

  • Minimum of 2 years of experience in managing disability claims

Desired Characteristics:

  • Associate's Degree in a medical field from an accredited university or college

  • Knowledge / expertise in web-based applications (i.e., Kronos, Cority, ViaOne)

  • Knowledge and application of basic management skills and practices

  • Working knowledge of medical terminology

  • Approachable, responsive and proactive resource with the ability to interface with multiple customers

  • Ability to work independently while comfortable reaching out for assistance when needed

  • Supportive team player with a strong drive to create a positive work environment

  • Ability to use solid judgment ensuring integrity, compliance and confidentiality

  • Ability to communicate in an effective manner, both verbally and in writing

  • Detail-oriented mindset with excellent organizational skills

  • Excellent time management skills

  • Strong problem-solving skills with the ability to make independent decisions, manage conflicting priorities in a fast paced environment and self-manager high volume workload

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Locations: United States; Massachusetts; Other

GE will only employ those who are legally authorized to work in the United States for this opening.