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General Electric Senior Digital Product Design Manager | Remote US in New York, New York

Job Description Summary

Job Description

GE is undergoing a cultural transformation and Lean journey and we seek to bring on board a world class Senior Digital Product Design Manager. The ideal candidate will be both a growth architect and collaborator who will shape and focus the strategy of our L&D organization to accelerate this transformation. This people manager role will have great impact in sparking interest, desire, and action amongst 270k+ employees in 130 countries to start & continue their lean learning journey on our internal learning platform, BrilliantYOU. BYOU is GE’s online delivery channel for lean education and career development at the company.

You will have a passion for simple, elegant online experiences and lens for continuous improvement as you lead the next phase of the future of education on BrilliantYOU. At your disposal, is a rich content library headlined by a growing catalogue of premium self-paced masterclasses featuring lean experts teaching GE’s new management system with course supplements.

The ideal candidate will have a passion for consumer friendly experiences with a deep understanding of how to design intuitive user interactions. This person will oversee & own the product roadmap and suggest improvements to the experience, design, and overall ease-of-use. The ideal candidate should demonstrate a history of designing products that have sticky engagement, sustained time spent, and a simple & elegant UI.

Essential Responsibilities

  • Develop content strategies and demonstrate an ability to increase user engagement and usage through high quality end user content experiences that drive awareness, and usage of services and features

  • Lead and oversee the design product roadmap & drive prioritization with the team

  • Create design concepts and drawings to determine product improvements

  • Conduct user-research with internal stakeholders to optimize product design and be the voice for customer-centric design innovation while meeting business goals

  • Translate existing insights, technical constraints, business needs, and specific user demands to produce data-informed solutions

  • Modify and revise existing designs for true customer-centricity and advocacy, conduct research to gain a deep understanding of the user and their needs

  • Give and solicit feedback from other Designers and Engineers to continually raise our bar for quality, fit and finish

  • Lead, coach, and mentor small multi-disciplinary teams

  • Employ design concepts into functional prototypes

  • Facilitate product development using personas, journey maps, research reports, sketches, wireframes, and prototypes

  • Provide strategy & consultation to administrators uploading content to the site

  • Maintain up to date on current industry trends & market conditions

  • Coordinate with design resources to ensure accurate communication and efficiency in the design phase

Minimum Qualifications & Eligibility

  • Bachelor's degree

  • 9+ years product design experience, specifically building online web experiences with content media

  • You have an online portfolio, or PDF that you can share with us. Applications without a portfolio are unlikely to be considered.

  • For this role, it can be located anywhere in the US, preferably in a location where we have a GE office, but remote is also ok

  • US Work Authorization is required. We will not sponsor individuals for work visas now or in the future for this role

Preferred Qualifications

  • Incredible visual design chops with proficiency in typography, desktop/mobile UI, color, layout, iconography and aesthetic sense and how these elements impact product function

  • You possess a strong understanding of usability and user experience principles

  • Experience representing work to a broader product team and other leaders, clearly and succinctly articulating the goals and concepts

  • Experience leading product direction and strategic thinking while developing product goals, identifying opportunities, and making decisions based on the impact to people and the company

  • Excellent attention to detail, meticulous and diligent

  • Strong knowledge of the industry and market and emerging tech trends

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE requires U.S. employees to be fully vaccinated against COVID-19 unless you receive an approved medical or religious accommodation. Proof of vaccination will be required.

Relocation Assistance Provided: No