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General Electric Clinical Application Specialist, Diagnostic and Invasive Cardiology in Moscow, Russia

Job Description Summary

Clinical Application Specialist is responsible for providing the formal technical and clinical support during the sales process within in a limited geographic region in Diagnostic and Invasive Cardiology segment. Responsibilities may include providing the required pre-sale product demonstrations (or clinical trial support) as well as post-sale installation, training and/or customer service activities to support sales objectives for their geography. Responsibilities may also include ongoing post-sale customer support including on site clinical in-servicing and go-live support.

Job Description

Role description:

The Clinical Application Specialist is responsible for:

  • Use market and product knowledge to assist sales team in developing sales, marketing, and customer service strategies;

  • Providing technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities, and benefits to customers as needed;

  • Developing, coordinating, and delivering product training to customers on software, application, and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships;

  • Improving customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer;

  • Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training;

  • Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs.

Minimum Requirements:

  • Medical education in related clinical field (Cardiology, Arrythmology);

  • Demonstrated current basic clinical scanning proficiencies on current products/platforms;

  • Minimum of 2 years clinical experience following certification with demonstrated clinical skill in specific proficiency;

  • Computer skills in Microsoft Office Suite products;

  • Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows;

  • To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record;

  • Ability to communicate effectively using local language;

  • Strong Intermediate level of English.

Preferred:

  • Strong presentation skills (public speaking and lecture experience desired);

  • Demonstrated ability to understand and present complex material in understandable terms;

  • Demonstrated interpersonal & communication skills;

  • Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve;

  • Team oriented with a customer satisfaction mindset;

  • Ability to multi-task effectively and manage multiple priorities at one time.

Additional Information

Relocation Assistance Provided: No

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