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General Electric Sr Staff Software Quality Assurance Engineer - Minden, NV in MINDEN, Nevada

Role Summary:

Role Summary:

You will work as a valued team member of an Agile software team driving a culture of developing high quality software products meeting customer needs in a competitive and exciting work environment. As a software quality leader and member, you will contribute to the teams' delivery of high quality software through quality analysis, collaboration with Agile Scrum Teams around quality, test automation, and more. From requirements through design, code development, testing and release.

Essential Responsibilities:

  • Strong Knowledge of APM Meridium, APM -Unified product offerings

  • Strong Knowledge of Smart Signal and interface with customers

  • Ability to work with customers via phone and email to provide essential support for issues

  • Work closely with Product Success leaders, Tech support Manager and engineering teams to support customers

  • Work closely with Commercial and Product development teams to enhance offerings to customers – essential feedback to those teams related to systemic issues and solutions

  • Work within case management systems to track cases and work within existing Service Level agreements for each customer

  • Day to Day Management of cases

  • Understand team metrics and deliverables

  • Understand escalation of cases as needed to meet customer needs

  • Ability to work on different systems effectively to promote customer success

  • Provided guidance for customers related to these products and GE Digital offerings

Qualifications/Requirements:

  • Bachelor’s Degree in a STEM field (Science, Technology, Engineering, Math) from an accredited college or university

  • Minimum 10 years of overall software related experience

  • Minimum 2 years of recent leadership experience in a quality assurance role, responsible for leading and evaluating quality across the full software development life cycle (SDLC)

Eligibility Requirements:

  • Work out of an office located in Minden, NV

  • Travel as required

Desired Characteristics:

Technical Expertise:

  • Expert in programming languages such as C, C++, C#, Java, XAML, HTML5

  • Expert knowledge of relational databases and query languages such as SQL

  • Expert knowledge of object-oriented programming

  • Skilled in breaking down problems, documenting problem statements and estimating efforts

  • Ability to take ownership of small and medium sized tasks and deliver while mentoring and helping team members

  • Provides expertise in Design, Architecture, Development and Shipping from Quality Engineering perspective

  • Drive pair programming practices and code reviews across the team

  • Drives initiatives to explore alternate technology and approaches to solving problems

  • Drives transparency by proactively sharing design choices with appropriate audiences, with the appropriate level of detail and timeliness

  • Demonstrates skilled understanding of functional and nonfunctional requirements and their priority within the backlog

  • Deep familiarity with Test Driven Development and experience in automated API based testing

  • Deep familiarity with Agile concepts, preferably Scrum

Business Acumen:

  • Strong oral and written communication skills

  • Strong business analysis and problem-solving skills

  • Drives compliance with products & processes to assure business compliance

  • Ability to measure and synergize trends, taking appropriate action relative to product value position and overall strategy

  • Ability to expertly interact at all levels of the organization and with other GE businesses

  • Drives problem analysis and resolution skills across teams and functions

Leadership:

  • Ability to work with cross-functional teams to help build effective processes

  • Proactively identifies and removes project obstacles or barriers on behalf of the team

  • Articulates the story, uses two-way communication and influences outcomes and ongoing results

Personal Attributes:

  • Can effectively manage multiple work streams and demonstrate critical thinking skills

  • Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices

  • Influences and energizes others toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal in the face of unfavorable odds and setbacks

Locations:

  • Minden, NV

This is your opportunity to learn more, do more, live the career you have imagined and be part of a truly diverse organization.

Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more at https://www.eeoc.gov/employers/upload/posterscreenreader_optimized.pdf

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Locations: United States; Nevada; MINDEN

GE will only employ those who are legally authorized to work in the United States for this opening.

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