General Electric Junior Technician – Apprentice in Milan, Italy
Job Description Summary
As a Technician Apprentice you are the key point of contact for our customer. The role requires the Apprentice Technician to be dispatched on routine service preventative maintenance visits, respond to service calls and support the field team to drive customer satisfaction through Service Excellence.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
With minimal supervision, as assigned, perform planned maintenance (PM), safety and environmental inspections and maintain effective customer relations.
Follow appropriate GE policies, procedures, hospital protocol and complete necessarydocumentation.
Maintaindaily communications with customers, to ensure resolution and proper follow-up, leading to customer satisfaction.
As instructed, implement GE / customer facility contract, supporting business goals and objectives. May assist more experienced technicians and FSE’s on basic and complex repairs /resolution respectively.
Work as a member of local team to provide efficient service delivery to all accounts within assigned area and document all actions and submit reports/summaries according to schedule.
Ensure proper care of spares, tools and test equipment and ensure calibration. Maintain approved parts inventory.
Apprentice role: only for 30 years old candidates or younger, previous contracts can be level 5 maximum (not valid 5s or 6).
English and Italian language skills.
Based in Friuli Venezia Giulia or Veneto regions.
A diploma, Bachelor’s or Master’s degree in Electronics, Electromechanics or Biomedical Engineering Technology, or solid experience as Field Service Engineer
Good technical skills with a systematic and thorough approach to problem solving
The ability to plan and organize your work own effectively, and to work with minimal direction
Excellent interpersonal, listening and customer service skills – you can deal with differences of opinion tactfully and effectively, and you influence rather than direct
Teamworking capabilities, dialogue with colleagues on the field and with other functions inside the company
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Relocation Assistance Provided: No