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General Electric AW - Applications Consultant in Milan, Italy

Role Summary:In this role, you, as an Applications Consultant are responsible for providing workflow and clinical applications support during the sales process, customer installation and beyond, focusing on advanced 3D applications, image post-processing and collaboration solutions.

Essential Responsibilities:

  • You will be a key member of the Delivery team whose role is to provide solution configuration, customer training preparation, training delivery and documentation. The role also includes supporting the customer during the Go-live of a solution as well as providing ongoing support for customers along with the GE Healthcare Services team

  • You will support the sale of GE Healthcare Enterprise Digital Solutions to customers by assisting the Sales teams with pre-sale demonstrations and presentations

  • You will work on site or remotely depending on the business requirements, with a focus on the Southern European markets but also support in other geographies if there is a business need


  • Certified radiographer (or equivalent knowledge or experience)

  • Significant experience in diagnostic radiology with demonstrated skills in general imaging and a strong background in MRI, CT and/or Nuclear Medicine (PET-CT)

  • Clinical experience in large hospital/university setting preferred

  • Current GE product experience necessary (AW Workstation, AW Server)

  • High IT affinity

  • Used to use MS Office applications in daily work

  • You like traveling, and appreciate a customer-oriented position

  • You are flexible and strong in communication (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)

  • Strong presentation skills (public speaking and lecture experience desired)

  • Beside local language, English language is required due to an international business environment

  • Proven professional business acumen

  • Working independently in mission-based teams, with a strong problem-solving and decision-making competence is a matter of course for you

  • EU work permit

Desired Characteristics:

  • You are a domain expert. You understand the radiology imaging domain and the problem space in the domain

  • You are a great communicator. You are able to communicate and translates customer needs into more technical requirements

  • You are a customer advocate. You go above and beyond for the customer; build a good customer relationship to best understand customer needs. You actively look for opportunities to establish credibility with customers and/or peers

  • You are a change agent. You adapt to new environments & pivot quickly as needed

  • You are keen to experiment with new approaches and improve productivity through trial and error

  • You launch efforts to resolve customer problems quickly and efficiently by decomposing a problem and developing a solution

  • You are a storyteller. You are able to adjust information (e.g. level of complexity) and story to align with audience

  • You are a collaborator. You engage positively across multiple departments, GE businesses and customers to manage conflict and establish clarity, vision, and mutual trust in order to achieve a business goal

  • You are accountable. You complete assigned tasks on time and with high quality. You can take independent responsibility for assigned deliverables. You are able to admit mistakes

About Us:GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients.

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GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, and according with all local laws protecting different status.

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