General Electric Medical Information Officer, Contrast Media in Marlborough, Massachusetts
Job Description Summary
This (remote) role will be working within the Medical Affairs function with the Director of Medical Operations, Care Area Leaders, and field Medical Affairs team in managing the Medical Information function. The Medical Information Officer (MIO) is responsible for the provision of medical information support to external and internal stakeholders regarding contrast media and devices utilized across the GE Healthcare Pharmaceutical Diagnostics product portfolio. The primary focus is operating the Medical Affairs call center addressing medical information inquiries from healthcare providers (HCPs).
Ensures that all medical information inquiries from HCPs are addressed and recorded with the highest level of support practicable within reasonable amount of time
Researches and provides full answers to technical/medical enquiries, liaising with the internal medical experts, Medical Directors, Assistant Medical Directors, and Medical Science Liaisons when required
Compliantly supplies relevant scientific papers as requested and required by HCPs
Provides fair and balanced, reactive communication with HCPs
Ensures that medical information inquiries are screened for potential or actual adverse events or product complaints and these are reported in timely manner to Pharmacovigilance (PV) or Quality teams as appropriate
Supports the collection and transfer of clinical trials/medical information from internal and external sources
May conduct literature searches for and secures literature for Medical Directors, as needed
Assists the Medical Affairs leadership team in impact and strategy assessment of medical information trends
Maintains working knowledge of GE Healthcare’s contrast media and devices used in CT, Xray, MRI, Echo, etc.
Represents the GE Healthcare Medical Affairs department at scientific congress and conferences, in compliance with industry regulations, when and if needed
Facilitates team communication and the sharing of best practices
Leverages technical skills and analytical thinking required to solve problems
While majority of initiatives are US-centric, may provide support to MA colleagues in Canada, LatAm, etc.
Supports both Medical Affairs and cross-functional bubble assignments and stretch opportunities as needed
Maintains current clinical and professional certifications and remains apprised of emerging clinical trends
Bachelor’s Degree from an accredited university or college, preferably in the life sciences
5+ years of experience working with contrast media in a clinical or scientific environment (CT, Xray, MRI, Echo, etc.)
Recent clinical or relevant experience in a CT or MR imaging role
Demonstrated commitment to customer service
An understanding of literature database access and searching
Strong written and oral communication skills. Proven interpersonal skills
Demonstrated ability to communicate scientific information effectively to a range of internal and external stakeholders across therapeutic areas
Ability to document, plan, market, and execute programs. Established project management skills
Strong personal computer skills, including the Microsoft Office suite of products
Self-motivated and confident team player with attention to detail
Able to work independently and with a team and provide a link between all medical information operations
Ability to travel to scientific conferences, participate in educational sessions, and staff Medical Information booths (up to 10% of time)
An MBA or advanced degree is preferred
Advanced degree (MD, DO, PhD, PharmD, etc.) or clinical credentials preferred (PA, NP, RN, RT, ARRT, CNMT, etc.)
Current American Registry of Radiologic Technologists (A.R.R.T.) certification preferred
General understanding of the SOPs and other related processes in regard to Pharma/Healthcare/Medical affairs
Deep understanding of regulatory guidance as it pertains to responding to unsolicited HCP requests for information (FDA, OIG, DOJ, etc.)
Location preference: adjacent to major airport
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No