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General Electric Customer Account Specialist in Madison, Wisconsin

Job Description Summary

As the Customer Account Specialist you will partner with our commercial sales teams and the account community to develop sales opportunities and increase revenue. You will be the main point of contact to submit customers orders. You will assist our account communities in developing strong customer relationships.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities:

  • Partner with our field sales teams to build relationships within accounts, assist in developing a business strategy to maximize opportunities for all products

  • Achieve sales order volumes within assigned accounts/ territory

  • Improve customer satisfaction by developing strong relationships with customers and field team

  • Align to Inside Sales priorities and perform to customer contact related metrics

  • Rigorous follow up and teaming with field team on orders and customer engagement strategies

  • Develop a strong understanding of the GE Healthcare product portfolio to better support customers needs

  • Conduct timely follow up with internal teams with adherence to all quality and compliance based expectations and process requirements

  • Understand basic functions, features, and benefits of the products and contract offerings with the ability to communicate them clearly to customers

  • Perform other sales focused tasks as needed to drive sales growth


  • Associates Degree OR two or more years successful over the phone business to business sales or customer service experience

  • Proficiency in computer skills in Microsoft Office Suite products

Desired Characteristics:

  • Previous experience with CRM systems

  • Proven track record of sales success

  • Ability to be an individual contributor in a team environment

  • Self-starter motivated to prospect & find new opportunities

  • Exceptional interpersonal skills

  • Strong verbal phone communication, effective benefit-oriented presentation skills and robust influencing skills with persistence to overcome objectives

  • Ability to quickly follow up with attention to detail

  • Basic understanding of technical/medical equipment and services, preferred knowledge in applicable specific GE Healthcare care areas desired

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.



Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No