General Electric Service Coordinator in Lozienica, Poland
Job Description Summary
All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.
Roles and Responsibilities
Responsible for field resource deployment planning and execution to meet customer and business metrics · Interface with the customer service managers on issues escalation · Develop long range forecast for region resource needs · Develop and execute short and long-range resource plans based on resource forecasts and region business commitments including recruitment, skills reviews, and resource development through advance level training
Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.
Fluent English in written and speaking
Intermediate German language knowledge
Minimum 5 years experience on similar position (preferably in service business)
Driving License Cat. B
Bachelor or Master degree
Basic knowledge about laminates will be a big advantage
Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
Relocation Assistance Provided: No