General Electric Specialist - Digital Inside Specialty Sales in London, United Kingdom

Role Summary:

The Specialist – Digital Inside Sales is chartered to sell GE Digital’s software, systems and/or services via telephone or digital means to customers in assigned territories, industries, or accounts. He/she must close the sale on software, systems and/or services. The Principal Specialist may generate prospective customers through targeted cold calling and may qualify and follow-up with sales leads, and is responsible for generating a certain percentage of their own sales pipeline.

Essential Responsibilities:

Sales can be made through multichannel, inbound and/or outbound sales activities. The role requires application of in-depth technical knowledge of products, systems and services (may include contract documentation). May be responsible for large, diverse, complex territories and/or products.

In this role, you will:

  • Carry your own quota that is distinct from the field sales force - This role is not overlay to the field sales force.

  • Keep up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested.

  • May act as sole sales representative for assigned territory, industry, accounts, and/or products.

  • Establish and maintain relationships with channel partners and in certain instances, co-sell with the authorized Business Partner.

  • Represent the company to the customer and the customer to the company in all sales-oriented activities.

  • Focus on acquiring new customers and retaining and growing an existing installed base of customers.

  • Prepare opportunity and forecast reports.


Basic Qualifications:

  • Strong experience in lieu with a high school dimploma

  • Experience in B2B Inside Sales or Outside Sales

Desired Characteristics:

  • Previous experience in high volume lead generation and qualification environments

  • Experience in Software Sales either Industrial or Commercial

  • Experience in business-to-business sales

  • Specific Industry Experience - Knowledge of or experience with Oil/Gas, Power/Utilities, Manufacturing (Food, Consumer Packaged Goods), Automotive, Chemicals, or Field Service

  • Ability to multitask & manage high volumes of activity & demonstrate measurable results. 4000 cha Proficiency in MS-Office applications (Word, Excel)

  • Experience with Databases and/or Customer Relationship Management Systems (as a user) ractersTechnical Expertise:

  • Able to train others on how to thoroughly analyze market data and present findings and recommendations in a way that is easy and simple for management to make decisions and act quickly; Links analysis to overall business objectives and strategies.

  • Trains others to effectively use digital environments to collect market knowledge; Coaches people on how to listen, participate, and leverage influence in digital settings; Establishes a large following and expansive digital network of contacts.

  • Establishes trust and empathy as an advisor to the client; Works collaboratively in pursuit of discovery to define a desired business outcome while also uncovering unknown business outcomes the client has not previously considered; Ensures that a plan is laid out to accomplish all outcomes

  • Has strong knowledge of GE portfolio and is able to leverage that to understand customer's needs and find integrated solutions to meet those needs.Business Acumen:

  • Consults GE businesses on best practices regarding the use of tools, processes, and systems to track and store intelligence data using digital methods; Able to construct and use data visualization techniques to convey key messages and inform strategic growth decisions.

  • Leads the implementation of economic value selling throughout customer organization; Offers assistance and input to others across GE on this topic.

  • Invited by clients to participate in C-level strategic planning sessions to help create solutions related to critical business needs; Leads initiatives to understand and quantify unrealized value in offerings across products, services, and customer segments.

  • Discovers, builds, proposes, and wins deals based on delivering impactful business outcomes for customers; a master at team selling; possesses deep customer knowledge of the business lifecycle and cost/revenue model.Leadership:

  • Able to play the role of a critical partner who actively collaborates with customers to define and solve problems that achieve customers’ business objectives; Offers sound insights and solutions that show a deep understanding of their business and challenges; Understands underlying causes of failure for self and in broader market and uses learnings to pivot and grow market position and favorably position GE.

  • Able to consistently lead the process to develop winnable strategies; Creatively uses resources to anticipate and solve problems, resulting in innovative solutions that result in customer and GE satisfaction, and finds alternatives beyond the obvious; Keeps a broad perspective on the customer relationship and potential opportunities to increase customer loyalty.

Personal Attributes:

  • Develops executive relationships and ensures knowledge of GE’s capabilities are understood; Identifies the challenges faced by customers; Presents in a manner that conveys expertise and intuition; Quickly provides answers to customer inquiries when information regarding the customer’s business may not be available.#DTR

  • #LI-MH1

About Us:

At GE Digital, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in.

At GE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s about making the world work better. GE is transforming itself to become the world's premier digital industrial company, executing critical outcomes for our customers. Explore how you can drive greater asset reliability, lower operating costs, reduce risk and accelerate operational performance with our Predix platform and software solutions.

ServiceMax from GE Digital is a leading industry provider of field service management software – an estimated $25 billion market worldwide. The company continues to reimagine and create solutions for the 20 million people globally who install, maintain, and repair machines across dozens of industries as the leading provider of complete end-to-end mobile and cloud-based technology for the sector.

ServiceMax brings together the right data at the right moment to delight customers and drive business results at the crucial point of service. We’re rethinking field service, and delivering cutting edge technology to help companies perfect service delivery, drive revenue and growth, and delight customers. Come be part of our innovative team!

Locations: United Kingdom; London