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General Electric Customer Support Intern in Livingston, United Kingdom

Role Summary:This role would suit someone who welcomes challenges, works collectively as a team in diverse environments and is able to work with a mixture of new and old technologies. Our objective is both to support your growth and development and equip you with skills and knowledge that will help to have a successful start to your career.

This role is for one year beginning July 2020.

Essential Responsibilities:Interns will be involved in GE’s ADMS (Advanced Distributions Management System) Support Team being involved in various customer related issues, supporting members of the global team and helping develop reports and tools to help the team improve. The product ADMS is an integrated product inclusive of DMS, OMS, SCADA, DPF, IVVR systems and others systems and also goes with names like ENMAC, PowerOnFusion and PowerOnAdvantage. Our product is installed in many Distributions companies across the world and is leading in innovative and integrated solutions in the growing market of Energy Utilities.

Interns will be introduced to Energy & Power domains and will be guided on related technologies and software we use. Interns will be guided by structured goals and will have responsibility to deliver. Interns will be fully coached, trained by a mentor(s) and they will have a strong support network of experienced staff that are able to help them on technical problems, soft skills and time management. The intern will gain exciting real-world experience at a thriving company.

Interns will be able to develop and hone their customer focus and use their skills of programming, innovation and engineering and are encouraged to implement new ideas, develop tools and applications or improvise our methods in the projects.

The role requires the interns to get in contact with stakeholders, customers and colleagues in their day-to-day job which would require interpersonal, soft and presentation skills. Such an exposure would help the interns to hone the soft skills under our guidance and make them more adaptable and proficient as they work with the teams.

All interns will partake in an ‘Intern Project’ over the course of their year of employment. It is an intern led, intern run project which can be seen as a self-contained project aimed at improving and refining aspects of their skill set. It is something that is aimed to help build teamwork, time management and overall skills for the intern within the GE work place and also the project will benefit the company with new tools/applications/methodologies delivered. All Interns from each department take part in this and work together to achieve an overall goal.

Skills our previous interns said they gained

  • Gaining leadership skills, presentation skills and many interpersonal skill set.

  • Managing discussions, listening and engaging in meetings.

  • Building team working capabilities in a friendly and professional way.

  • Time management through time budgeting.

  • Gaining confidence through stakeholder interactions.

  • Being able to make an impact on the business.

  • Leaning a variety of transferable different coding skills and developing a DevOps mindset.

  • Being able to network with other people in a professional environment.

  • Managing customers during service impacting (and stressful) situations.


  • Following Degree paths accepted: Software Engineering, Computer Science, IT, Electronics and Electrical Engineering, Electrical Engineering or similar.

  • Familiarity with Unix/Linux and Windows environments.

  • Knowledge of Database, SQL, Oracle

  • Versed in MS Office Suite of products.

  • Good command of English Language and appreciated if they know other European languages.

  • Excellent analytical and mathematics skills

  • Ability to accurately follow work process instructions

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EU/EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post, as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information please visit the UK Border Agency website .

Desired Characteristics:

  • Initiative taking and implement new ideas

  • Positive attitude and eagerness to learn

  • Good team spirit and co-operative approach.

  • Independent learning and critical thinking.

  • Good Interpersonal skills, Communication skills and presentation skills.

  • Being responsible for the task given and get the job done.

  • Experience programming in C, C++, Java or Shell

About Us:GE Renewable Energy harnesses the earth’s most abundant resources – the strength of the wind, the heat of the sun and the force of water – to power the world’s biggest economies and the most remote communities.

With an innovative spirit and an entrepreneurial mindset, we engineer energy products and digital services that create industry-leading value for our customers around the world.

We see the promise of renewable energy everywhere we look. Our team has the courage, scale, passion, diversity and resourcefulness needed to deliver that promise wherever and however the world needs it


Together with our customers, we’re proving that no one ever has to choose between affordable, reliable, or sustainable energy.

We are unleashing limitless energy.

Follow us at or on twitter @GErenewables.

GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, and according with all local laws protecting different status.

Follow us on Twitter, join our LinkedIn Group or become a fan of our Facebook page. Receive job and event notifications by becoming a member of the GE Talent Community. Stay up to date on what’s happening at GE around the globe by checking out the GE Careers Blog.Additional Locations:United Kingdom;Livingston;