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General Electric Field Services Engineer - CT/PET (North England) in Liverpool, United Kingdom

Job Description Summary

Responsible for repair and maintenance of CT & PET equipment. The successful candidate will also develop and maintain strong interpersonal relationships with customers ensuring customer satisfaction and equipment functionality. Required location is Liverpool/Manchester and surrounds, with travel required to cover all of the North of England.

Job Description

Essential Responsibilities:

  • Maintain all models specific to a modality in the assigned area.

  • Perform total system level trouble-shooting on complex multi-symptom problems.

  • Maintain daily interface with doctors and technicians on equipment status issues, to ensure satisfaction of primary customers.

  • Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.

  • Assist in the growth and direction of business in geographic area.

  • Responsible for Warranty and PMS contract cost control.

  • Responsibly complete all administration tasks on time (e.g., ensure timely completion of FMI’s and PMS inspections documentation for assigned accounts).

  • Play a leading role in complex and multifunctional rooms.

  • Share best practices.

  • Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Qualifications / Requirements :

  • Qualified Technician/ Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience

  • Technical analytical skills

  • Ability to work independently with minimum supervision, high work standards and quality

  • Fluency in English

  • Valid driving license, active driving experience

Desired Characteristics:

  • Excellent communication skills, listening skills, and interpersonal skills.

  • Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs).

  • Shows Initiative and motivation.

  • Plans and organizes work effectively, self-motivated

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Additional Information

Relocation Assistance Provided: No