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General Electric Customer Contract Manager in Kowloon, Hong Kong

Job Description Summary

As a Customer Contract Manager , you will need achieve growth target as assigned and build up profitable contract management

All activities providing the necessary support on pre- and post-contractual administration & management, Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and execution of contract estimating processes and activities to support tenders and project reviews.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Responsibilities

  • Responsible for the profitability and customer satisfaction for assigned contracts

  • Provide both service agreement, and time and material program management

  • Assist in sales campaigns for new contracts and proposals

  • Assure timely resolution of customer issues and customer satisfaction for assigned contracts

  • Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams

  • Function as liaison between internal organizations and customers for assigned contracts

Qualifications/Requirements:

  • Bachelor’s degree or above with related discipline

  • At least 5 years' related working experience

  • Strong oral and written communication skills. Demonstrated ability to analyse and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

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Additional Information

Relocation Assistance Provided: No

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